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A learning experience for engaging with your workforce

Measure your workplace engagement using Best Companies' BCI Measure methodology

From Good to Great

Many business leaders talk about 'going from good to great' - and countless strategies have attempted to make this shift happen - but relatively few have succeeded due to several common barriers that include:

  • Business decisions and goals set at departmental level compete with one another.
  • Time and effort invested in strategy is not matched with investment at grass roots level.
  • Organisations are simply trying to do too much - taking on new projects that spread resources too thinly.
  • The talent required to deliver against goals and make projects successful isn't available.

The definition of engagement

Relationships fuel the pulse of any organisation. Relationships are about building the right connections between communities, businesses, managers and employees. Levels of engagement are enhanced when values and aspirations are shared, when we listen to each other's perspectives, communicate effectively and inspire and energise in equal measure.

Engagement vs satisfaction

In the past, it was widely accepted that measuring employee satisfaction would give a good indication of how employees feel about their organisation and the likely impact on business performance. In today’s fast-paced, highly competitive landscape, however, the gaping void between engagement and satisfaction has become increasingly stark. It’s clear that satisfaction is simply not enough to attract, retain and grow talent in the 21st century.

What is Transformational Engagement?

Transformational engagement describes the practice of transforming performance by systematically measuring, recognising and improving employee engagement.

Although most organisations today accept the need to move beyond the comfortable, inactive realms of satisfaction towards highly active engagement, the most progressive companies are going a step further: using engagement as a means to transform business results.

Those who succeed have the opportunity to turn customers and employees into fans and passionate advocates. The strong emotional connection with the company purpose and intense loyalty felt by employees is no longer considered a ‘fluffy’ nice-to-have, but an essential driver of performance.

The 8 factors of workplace engagement

  • My Manager - How employees feel about and communicate with their direct manager
  • Leadership - How employees feel about the head of the organisation, senior management and the organisation's values and principles
  • My Company - The level of engagement employees feel with their job and organisation
  • Personal growth - How employees feel about training and their future prospects
  • My Team - Employees feeling towards their immediate colleagues and how well they work together
  • Giving Something Back - The extent to which employees feel their organisation has a positive impact on society
  • Fair Deal - How happy employees are with pay and benefits
  • Wellbeing - How employees feel about stress, pressure at work and life balance

The Art of Transformational Engagement

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What our clients say

Liz Pillans

Kenwood and Delonghi


Opening Quotemarks

The partnership that we've had with Best Companies has had a massive impact on the culture of the organisation and I think we have really safeguarded our future. We can also see that there are lots of other areas we could improve in and I think with the help of Best Companies supporting us with the feedback that we get, it's really going to reinforce what we're doing and help us in achieving the goals that we need to achieve as a business.

Closing Quotemarks

Eamon Fitzgerald

Naked Wines


Opening Quotemarks

What differentiates Best Companies is the reputation and trust. It's the number one employee engagement survey

Closing Quotemarks

Will Leonelli

Flight Centre


Opening Quotemarks

We believe participation in the programme helps us to attract quality staff who are looking for a long, progressive career rather than just a job, as well as attract suppliers who want to work with us and customers who want to buy from us. Our employees feel engaged and inspired by what they do and the Best Companies programme is pivotal in enabling us to celebrate our successes whilst also recognising tangible goals for the future so that we can continue to be one of the UK’s best places to work.

Closing Quotemarks

Matthew Sanders

Brookfield Rose


Opening Quotemarks

Brookfield Rose has worked with Best Companies for five consecutive years. We believe happy employees make for happy clients, and Best Companies provides both a measure and guidance, in order for us to continuously improve our service offering, and look after our people.

Closing Quotemarks

Twitter talk

34% of all employees who took part in the 2016 survey are excited about where their organisation is going #research #bestcompanies

14 hours ago

@localcareforce sounds both intriguing and exciting - we can't wait to see what you have planned. Keep us updated #BestCompaniesDay

17 hours ago

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