What is Transformational Engagement?
Transformational engagement describes the practice of transforming performance by systematically measuring, recognising and improving employee engagement.
Although most organisations today accept the need to move beyond the comfortable, inactive realms of satisfaction towards highly active engagement, the most progressive companies are going a step further: using engagement as a means to transform business results.
Those who succeed have the opportunity to turn customers and employees into fans and passionate advocates. The strong emotional connection with the company purpose and intense loyalty felt by employees is no longer considered a ‘fluffy’ nice-to-have, but an essential driver of performance.