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Fair Deal - How happy employees are with pay and benefits
Fair Deal itself doesn’t directly influence another factor. It’s classified as a hygiene factor. Sure, doubling everybody’s salary would make them happy but it wouldn’t make them feel any better about factors such as leadership and management.
Now although pay is not an engager, it is important that pay and benefits are at the right level as to not disengage employees further.
Staff were given a £500 bonus at Christmas, and in June, they were given an extra week's pay. To help with the rising cost of living, staff are offered interest-free loans for transport and supermarket vouchers. The firm pays at least the living wage, rather than the minimum wage.
JMW's training team delivers task and knowledge-based training. Staff also have unlimited access to webinars, via a training portal, and the chance to attend external courses. During the past 18 months, the firm has signed up eight staff on apprenticeship programmes and developed an in-house trainee development pathway.
Senior managers have been designing a line manager training course that incorporates its values and expectations. It provides tips and real-life experience to underpin the learning. All managers are offered a mentor from a different area of the business, level of seniority and length of experience.
The commuter-assistance programme gives staff a discount on travelcards and/or parking. They are given £100 per month (£1,200 per year) to help cover commuting costs. The company also offers interest-free season ticket loans.
Staff have a personal development plan which is reviewed with their manager. They also have access to Degreed, an online platform containing skills training, and more than 200,000 courses on Udemy. The company is developing a platform that will allow staff to input their goals for the year, paired with regular catch-ups with their manager.
Under intuit's "we care and give back" initiative, everyone is given five paid days off a year for charitable work. Some staff work individually with charities close to them, others join forces to make a bigger impact. The company runs an annual Week of Service, when teams spend their time volunteering and raising funds.
Staff receive a 15% discount at Card Factory, as well as reduced prices on a range of goods and services, from holidays and mobile phone contracts, to shopping, through Mycardfactory. Annual leave is at least 28 days.
Through its charitable arm, Card Factory Foundation, the company has raised more than £7 million for Macmillan Cancer Support since 2006. It is the lead sponsor of the Wakefield 10k and has been supporting Wakefield Hospice for the past four years. Staff help to sort stock in the warehouse or undertake gardening work.
Colleague connection days where colleagues were encouraged to come into the office and reconnect with those they may not have seen for a while were launched. They were a great success. Food vans provided meals, there were skips so staff could clear out the office space and various activities they could join.
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