Intercity Technology

We supply industry-leading expertise in managed services, security, cloud infrastructure services, enterprise mobility, and collaboration tools.
https://www.intercity.technology

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Intercity Technology operates through its “genuine passion” to offer innovative technologies to support public and private businesses in managed, cloud infrastructure, enterprise mobility, collaboration and security services. “Tech,” its says, “is in its DNA.”

Their aim is to make certain through an exceptional workforce that they deliver outstanding levels of service with tangible business benefits for their customers.

The Birmingham-based company wants to be known as the best technology partner to work for and with. Leadership teams see this as a key goal with every manager tasked with creating an action plan based on previous staff surveys to improve engagement scores.

Training, guidance and career development are seen as crucial to Intercity's success. Every manager, also now schooled in managing remote workers, creates a “plan on a page” for his team, which is linked back to company objectives. These detail team objectives for each quarter with performances managed through one-to-ones with team members.

Workplace connection to maintain mental health has not been given a back seat during the pandemic. Remote team building has taken place through interactive quiz nights, with attendance encouraged by managers sending out “goody boxes” containing drinks and sweets to participants as well as prizes. End of year socials included a murder mystery night, online escape room and a night at the races.

Featured Workplace Factors

My Manager

96% of staff agreed

My manager regularly expresses their appreciation when I do a good job

Intercity has a calendar of continuous professional development opportunities for managers with subjects including employment law, recruitment, diversity and unconscious bias, induction, talent development and colleague engagement and wellbeing. An annual Management Academy provides best practice training, how to share management perspectives with peers and mentorship from a board member.

Personal Growth

92% of staff agreed

The experience I gain from this job is valuable for my future

Remote training has become the norm with incentivised continual professional development available on a variety of topics such as Microsoft Office skills and management techniques so staff can learn more about business strategy. Team members have also been encouraged to study professional qualifications remotely with Intercity support.

Giving Something Back

95% of staff agreed

My organisation encourages charitable activities

Intercity has worked with the Ahead Partnership, a social enterprise, throughout the pandemic to provide virtual work experience, interview practice and careers panels. Despite the lockdowns it supported almost 900 young people in 2020, mostly through video conferencing.

Benefits

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Profit Related Pay

Companies where Profit Related Pay is available to all employees.

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