Intercity

To always be developing ourselves, our services and our solutions, so that we can enable our clients to Do More.
Hidden mission statement
http://www.intercity.technology

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Founded in 1985, Intercity is a technology solutions provider that started out as an independent service supplier at the dawn of mobile technology in the UK.

Intercity believe that having a team of colleagues that enjoy what they do every day and who live and breathe its values, allows them to give customers an experience that no other technology partner can.

‘Do More’ is the Intercity culture; it is made up of dedicated, passionate people that never stop developing themselves, services, and solutions to be better. Not only are they great at what they do, they’re also genuine people that businesses love working with.

The organisation has based its wellbeing strategy around NHS guidance, which states there are 5 steps to improve mental health and wellbeing:

'Connecting with other people' - to ensure its colleagues are connected it holds regular team meetings, one-to-ones and social events.

'Being physically active' - to encourage its colleagues to be physically active, it has formed a company walking club. Each year it also puts together a team to do a physical activity to raise money for charity.

'Learning new skills' – Intercity hosts regular Continuing Professional Development sessions to enable colleagues to learn new skills.

'Giving to others' – the organisation enables its employees to give something back by getting involved in its ESG initiatives.

A spotlight on

Intercity

View the latest achievements

Featured Workplace Factors

My Team

88% of staff agreed

People in my team go out of their way to help me

The organisation has a calendar of social events, including: Values Week which includes team building activities, for example, who can build the tallest tower from marshmallows and spaghetti; the Intercity Festival and BBQ; an annual pub quiz, and with each team given a budget for their own end of year celebrations.

Personal Growth

87% of staff agreed

The experience I gain from this job is valuable for my future

Accessible to all colleagues, the organisation delivers a calendar of Continuing Professional Development (CPD) events each year and incentivise colleagues to invest their time on their development, with an annual target of 20 CPD hours per year, which they need to demonstrate as part of the performance review process and applications for internal promotions.

My Manager

92% of staff agreed

My manager cares about me as an individual

As part of the Management Academy the organisation’s managers study towards a Level 5 ILM Qualification in Leadership and Management. The Academy gives opportunities for delegates to apply management theory and create improvements, with support from an external coach. Additionally, members of the Management Academy are provided with mentoring from the Senior Leadership Team.

My Team
%

88% of staff agreed

People in my team go out of their way to help me

The organisation has a calendar of social events, including: Values Week which includes team building activities, for example, who can build the tallest tower from marshmallows and spaghetti; the Intercity Festival and BBQ; an annual pub quiz, and with each team given a budget for their own end of year celebrations.

Personal Growth
%

87% of staff agreed

The experience I gain from this job is valuable for my future

Accessible to all colleagues, the organisation delivers a calendar of Continuing Professional Development (CPD) events each year and incentivise colleagues to invest their time on their development, with an annual target of 20 CPD hours per year, which they need to demonstrate as part of the performance review process and applications for internal promotions.

My Team
%

88% of staff agreed

People in my team go out of their way to help me

The organisation has a calendar of social events, including: Values Week which includes team building activities, for example, who can build the tallest tower from marshmallows and spaghetti; the Intercity Festival and BBQ; an annual pub quiz, and with each team given a budget for their own end of year celebrations.

Quick Facts

Organisation established in
1985
Total number of UK employees
Number of UK locations
38
Employee average age
71% : 29%
Male : Female employee ratio
52%
Employees earning £35k+
13%
Employee turnover (voluntary)
Quote from the top...

Our vision is to be known as the best technology partner to work for and with, and so our internal culture and the experience we deliver to our customers is key to our success. We review progress by measuring our customer satisfaction through NPS (currently sector leading) and our colleague engagement through Best Companies. Our people strategy is built around Best Companies 8 factors and we are committed to continually improving engagement levels across all areas.

Christina Pendleton, Chief People Officer

Benefits

Profit Related Pay

Companies offering profit related pay to all employees.

Latest Achievements

National Ranking
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34
Best Small Companies to work for in the UK
National Ranking
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34
Best Mid-Sized Companies to work for in the UK
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34
Best Mid-Sized Companies to work for in the UK
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34
Best Large Companies to work for in the UK
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34
Best Big Companies to work for in the UK
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34
Best NFP Organisations to work for in the UK
London
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London
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London
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East of England
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Best Companies to work for in the East Midlands
The West Midlands
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9
Best Companies to work for in the West Midlands
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Best Companies to work for in the North East
The North West
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82
Best Companies to work for in the North West
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The South West
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Wales
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Yorkshire & The Humber
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Best Companies to work for in Yorkshire & The Humber
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
Sector Ranking
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1
Best Companies to work for in the UK
National Position
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34
Best
Large
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Large
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Best Company to Work For in the East of England
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Company to Work For in the North East
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82
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Company to Work For in Scotland
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Company to Work For in the South West
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Company to Work For in Wales
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Company to Work For in Yorkshire & The Humber
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Best
Company to Work For in the East Midlands
Regional Position
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9
Best
Company to Work For in the West Midlands
Sector Position
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1
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Interested in a career with
Intercity
?

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3 Star

organisation, simply click the link for further information about careers with

Intercity

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