Neal`s Yard Remedies Ltd

Officially a Very Good
Company to Work For

Officially a Very Good
Company to Work For

Officially an Outstanding
Company to Work For

Officially an Outstanding
Company to Work For

Officially a World Class
Company to Work For

Officially a World Class
Company to Work For

Officially a Good
Company to Work For

Officially a Good
Company to Work For

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86
Best Company to work for in the UK
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TO CELEBRATE LAST year's summer solstice and ring the changes from the usual gathering every two months in its London meeting rooms, Neal's Yard store managers went camping. The venue was the organic farm belonging to owner and chairman Peter Kindersley in the Berkshire Downs, where people were able to swim in the lake and see the Neal's Yard Remedies field where some of the herbs that go into the products grow. Since it opened its first shop in London's Covent Garden 31 years ago the firm has been helping people to live more healthily through the power of nature. Employees are proud to work for the company and think it makes a real difference to the world, scoring both points 83% positive in our staff survey, the latter in sixth place. They love working here (78%). Nearly every one of the organisation's certified organic products is handmade in its eco-factory in Dorset, using home-grown and sustainably sourced ingredients, with its British-made jars fired from Scottish sand, Yorkshire limestone and soda ash from Cheshire. The 273 staff naturally think the firm cares about the environment, giving a top score of 88%. Policies to use recyclable packaging, avoid polluting or toxic substances and use solar panels on its factory roof persuade staff that it does enough to protect the environment too (84%). The independent, family-owned business has more than 60 stores worldwide, home-selling channels in Britain and America, and 500 therapy rooms in this country alone. Employees, who think it is run on strong principles (83%), are excited about where it is going (76%). Last year's turnover of £18.7m and profits of £900,000 give good cause for such optimism. An employee forum enables staff to get their business ideas heard and give feedback on product development. People feel they can make a difference in the organisation (75%) and a valuable contribution to its success (82%). Four-fifths of staff earn £25,000 or less, including part-time sales assistants who make £5,209 a year on average. Employees give the lowest score of all companies on the list when asked if they feel fairly paid for the duties they perform (47%). Nonetheless they have fun with colleagues (79%) and say work is an important part of their life (82%, a top 20 score). Workers get incentive scheme payments and store staff are able to enjoy treatments offered by the therapists practising there at discounted rates and sometimes free of charge. www.nealsyardremedies.com

Featured Workplace Factors

Giving Something Back

93% of staff agreed

My organisation makes a positive difference to the world we live in

Neal's Yard Remedies manage an employee forum that is designed specifically for employees to be able to get their business ideas heard. Representatives attend the forum from all parts of the business. In addition to bringing all the ideas directly to the table, and into the hands of the Director team, they also operate as a sensory panel to give feedback on all new product development. Monthly briefings are delivered by the Director team to all employees in the Head Office and the London Offices, to make sure that everyone is up to date on the company's performance and strategic direction. This presentation is then sent out to all stores.

My Company

92% of staff agreed

I feel proud to work for this organisation

Neal's Yard Remedies manage an employee forum that is designed specifically for employees to be able to get their business ideas heard. Representatives attend the forum from all parts of the business. In addition to bringing all the ideas directly to the table, and into the hands of the Director team, they also operate as a sensory panel to give feedback on all new product development. Monthly briefings are delivered by the Director team to all employees in the Head Office and the London Offices, to make sure that everyone is up to date on the company's performance and strategic direction. This presentation is then sent out to all stores.

Leadership

88% of staff agreed

This organisation is run on strong values / principles

Neal's Yard Remedies became the first carbon neutral multi-site retailer. The company are the first health and beauty company to become certified with the Soil Association, and in partnership with the Soil Association, they set the standards for other organic health beauty companies to follow.

Quick Facts

Organisation established in
Total number of employees
Number of UK locations
Employee average age
Male : Female employee ratio
Employees earning £35k+
Employee turnover (voluntary)

Benefits

Holidays

Companies offering a minimum of 26 days annual leave to all employees.

Maternity

Companies offering at least 10 weeks’ full pay or generous alternative.

Women in Senior Management

At least 40% of senior managers are women.

List Positions

National Ranking
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86
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86
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86
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86
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86
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