Queens Cross Housing Association

We're a community based housing association providing nearly 4,500 homes, incluing flats, deck access properties and traditional Glasgow tenements.
Hidden mission statement
http://www.qcha.org.uk

Officially a Very Good
Company to Work For

Officially a Very Good
Company to Work For

Officially an Outstanding
Company to Work For

Officially an Outstanding
Company to Work For

Officially a World Class
Company to Work For

Officially a World Class
Company to Work For

Officially a Good
Company to Work For

Officially a Good
Company to Work For

Officially a Global*
Good Company
to Work For

Officially a Good
Company to Work For
Globally*

#
0
Best Company to work for in the UK
No items found.
th
Best Company
to work for

Queens Cross came to the aid of residents of all ages when the pandemic confined them to their homes.

Arts activity packs were given to children while some older tenants were handed digital devices to help them stay in contact with loved ones. Meals and groceries were delivered to families and individuals in need.

Queens Cross was founded in 1976 to improve housing conditions and regenerate part of Glasgow. It became a charity in 2005 and today has about 4,500 homes.

The organisation provides mainstream housing and support services for people aged 60+, young people facing homelessness and people with mental health issues. Its core values are respect, integrity and aspiration.

During the pandemic, surveys were conducted to understand the needs of staff and a wellbeing hub was added to the intranet. Meetings were moved online, including the small group sessions that enable employees to discuss their thoughts on Queens Cross and give feedback to the leadership. This was quite a commitment because 20% of the employees did not have a dedicated laptop or PC, but the charity ensured they had online access.

Teams were encouraged to connect informally to make up for the lack of casual face-to-face interaction. They enjoyed activities such as quizzes, bingo sessions and Taskmaster challenges.

The staff recognition system, based on colleagues' nominations, includes the six-monthly employee excellence awards. Every two years there is a ceremony, called Pride of Queens Cross, at which awards are presented to tenants as well as employees.

Featured Workplace Factors

Leadership

83% of staff agreed

This organisation is run on strong values / principles

In response to the pandemic, the chief executive increased the frequency of her coffee-and-conversation sessions, which allow her to hear about employees' experiences directly from them. They were moved online, as were the regular staff information exchanges, which also increased in frequency.

Wellbeing

73% of staff agreed

I am happy with the balance between my work and home life

Cognitive behavioural therapy sessions were introduced during the pandemic alongside the charity's usual wellbeing activities, such as yoga, mindfulness and reflexology, which moved online. Extra CBT sessions had to be added because of their popularity. An online singing group was also launched.

Giving Something Back

92% of staff agreed

My organisation encourages charitable activities

Queens Cross is working to be kinder to the environment, and achieved a Keep Scotland Beautiful silver level National Award for Environmental Excellence last year. The honour included gold awards for its multi-storey flats, which is unusual for that type of property at first inspection.

Quick Facts

Organisation established in
1976
Total number of employees
8
Number of UK locations
45
Employee average age
51% : 49%
Male : Female employee ratio
15%
Employees earning £35k+
5%
Employee turnover (voluntary)

Benefits

Holidays

Companies offering a minimum of 26 days annual leave to all employees.

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Women in Senior Management

At least 40% of senior managers are women.

List Positions

National Ranking
#
0
Best Small Companies to work for in the UK
National Ranking
#
0
Best Mid-Sized Companies to work for in the UK
National Ranking
#
0
Best Mid-Sized Companies to work for in the UK
National Ranking
#
0
Best Large Companies to work for in the UK
National Ranking
#
0
Best Big Companies to work for in the UK
National Ranking
#
0
Best NFP Organisations to work for in the UK
Sector Ranking
#
14
Best Companies to work for in the UK
Sector Ranking
#
14
Best Companies to work for in the UK
Sector Ranking
#
14
Best Companies to work for in the UK
Sector Ranking
#
14
Best Companies to work for in the UK
Sector Ranking
#
14
Best Companies to work for in the UK
Sector Ranking
#
14
Best Companies to work for in the UK
Sector Ranking
#
14
Best Companies to work for in the UK
Sector Ranking
#
14
Best Companies to work for in the UK
Sector Ranking
#
14
Best Companies to work for in the UK
Sector Ranking
#
14
Best Companies to work for in the UK
Sector Ranking
#
14
Best Companies to work for in the UK
Sector Ranking
#
14
Best Companies to work for in the UK
Sector Ranking
#
14
Best Companies to work for in the UK
Sector Ranking
#
14
Best Companies to work for in the UK
Sector Ranking
#
14
Best Companies to work for in the UK
Sector Ranking
#
14
Best Companies to work for in the UK
Sector Ranking
#
14
Best Companies to work for in the UK
Sector Ranking
#
14
Best Companies to work for in the UK
Sector Ranking
#
14
Best Companies to work for in the UK
Sector Ranking
#
14
Best Companies to work for in the UK
Sector Ranking
#
14
Best Companies to work for in the UK
Sector Ranking
#
14
Best Companies to work for in the UK
Sector Ranking
#
14
Best Companies to work for in the UK
Sector Ranking
#
14
Best Companies to work for in the UK
London
#
Best Small Companies to work for in London
London
#
Best Mid Sized Companies to work for in London
London
#
Best Mid Sized Companies to work for in London
London
#
Best Large Companies to work for in London
London
#
Best Big Companies to work for in London
The Midlands
#
Best Companies to work for in the Midlands
East of England
#
Best Companies to work for in the East of England
The North East
#
Best Companies to work for in the North East
The North West
#
Best Companies to work for in the North West
Northern Ireland
#
Best Companies to work for in Northern Ireland
Scotland
#
34
Best Companies to work for in Scotland
The South East
#
Best Companies to work for in the South East
The South West
#
Best Companies to work for in the South West
Wales
#
Best Companies to work for in the Wales
Yorkshire & The Humber
#
Best Companies to work for in Yorkshire & The Humber
Quote from the top...
“We are absolutely delighted to have been awarded 1 star accreditation by Best Companies. We are proud that Queens Cross has such high levels of staff engagement and is recognised as such a great place to work. To achieve this against the backdrop of a pandemic which has been so difficult for everyone is a wonderful achievement.”

Shona Stephen, Chief Executive - Queens Cross Housing Association

Want to work for a Best Company?

If you like what you see and are interested in exploring any opportunities, please visit the organisation's careers page for more information.

Careers