Smartbox Group UK

We are the UK’s leading gift specialists, offering over 180,000 unique experiences, selected for you to create unforgettable memories.
http://www.buyagift.co.uk

Officially a Very Good
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Officially a World Class
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Officially a World Class
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Officially a Good
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68
Best Company to work for in the UK
May 2021
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Ever wanted to send your 11-year-old hurtling around a racetrack in a supercar? Or watch your grandmother wingwalking on a biplane? Smartbox can help.

The group is the home of Buyagift and Red Letter Days, two of the UK's leading experience and gift suppliers. They offer thousands of less nail-biting activities, too, such as spa days, afternoon tea hampers and sushi-making classes.

Red Letter Days, founded in 1989, was a pioneer of the experiences concept. Four years ago the company became part of Smartbox, which operates in 12 European countries. Buyagift was launched in 2000.

Smartbox's UK operation is based in Hertfordshire, where it supports a number of local charities, including Borehamwood Foodbank, the Willow Foundation and Herts Young Homeless. The offices were kept open during the pandemic for essential staff and those who needed to be at work for their own wellbeing.

The leadership team kept in touch with the whole team during lockdown through weekly video messages.

Monthly superhero awards give employees the opportunity to nominate team mates, or colleagues in other departments, for their achievements or outstanding work. The senior leadership chooses the winners.

Featured Workplace Factors

My Manager

89% of staff agreed

My manager cares about me as an individual

Smartbox's management skills development programme is a modular course spread over eight weeks. It provides a 360 degree view of how to manage people and the skills, tools and techniques involved. Training courses are also offered on subjects such as equality and diversity.

My Team

95% of staff agreed

My team is fun to work with

Lockdown Rockdown is a radio-style music session every Friday that helps staff get ready for the weekend. It was introduced early in the pandemic. Other measures included mental health awareness training for all managers and staff and the #AllAboutYou wellbeing programme.

Giving Something Back

92% of staff agreed

This organisation has a strong social conscience

Smartbox is a carbon neutral company and supports the charity Cool Earth. It has invested in a wide variety of forestry and renewable energy projects to offset the carbon it produces. The group also has a cycle-to-work scheme to encourage environmentally friendly commuting.

Quick Facts

Organisation established in
Total number of employees
Number of UK locations
Employee average age
Male / female employee ratio
Employees earning £35k+
Employee turnover

Benefits

Maternity

Companies offering at least 10 weeks’ full pay or generous alternative.

Private Healthcare

Companies offering private health insurance to all employees.

List Positions

National Ranking
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68
Best Small Companies to work for in the UK
National Ranking
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68
Best Mid-Sized Companies to work for in the UK
National Ranking
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68
Best Mid-Sized Companies to work for in the UK
National Ranking
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68
Best Large Companies to work for in the UK
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68
Best Big Companies to work for in the UK
National Ranking
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68
Best NFP Organisations to work for in the UK
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6
Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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6
Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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6
Best Companies to work for in the UK
London
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Wales
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Yorkshire & The Humber
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We're hiring! 

If you like what you see and are interested joining our team, we would love to hear from you, for more information please visit our careers page to see our vacancies.

Careers