theworks.co.uk

Our mission is to offer customers a unique and enjoyable shopping experience, built on our core principles of value, variety, and quality.
Hidden mission statement
https://www.theworks.co.uk/

Officially a Very Good
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Officially a Very Good
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Officially an Outstanding
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Officially an Outstanding
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Officially a World Class
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Officially a World Class
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Officially a Good
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Officially a Global*
Good Company
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Company to Work For
Globally*

#
13
Best Company to work for in the UK
May 2021
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th
Best Company
to work for

The Works is the UK's leading family-friendly retailer of value gifts, arts, crafts, toys, books and stationery.

Founded in 1981, as discount book brand Remainders Limited, it now boasts more than 500 stores across the UK.

Each aims to provide a unique and enjoyable shopping experience, built around the company's core principles of value, variety and quality.

Customers have the choice of thousands of products, including many own-brand items. Regular refreshing of stock allows The Works to quickly respond to new trends and ensures customers regularly experience the thrill of discovering new products.

The firm, which has a relatively new management team, prides itself on its pro-active and hardworking workforce. These crafty, caring and can-do people are what makes The Works so great.

Engaging with this 4,000-strong workforce was the board's priority during the pandemic. Emails, conference calls, videos, Q&A sessions and a Facebook group were used to share company information, listen to worries and provide support.

Other support has included a mental health e-learning course and an employee assistance programme.

Ahead of stores reopening, every retail worker was phoned individually by their area manager. Each area manager spoke to, and listen to the concerns of, more than 100 employees.

The Works continued to fundraise for Cancer Research UK during the pandemic and has almost reached its target of £1million.

It also donated a large number of gifts to children who were spending Christmas in hospital in Leeds.

Featured Workplace Factors

My Manager

82% of staff agreed

I feel that my manager talks openly and honestly with me

Promising store managers can train to become area sales managers through the ASMd development programme. Candidates gain a Chartered Management Institute (CMI) or an Institute of Leadership and Management (ILM) level 5 qualification at the end of the scheme, which is run every 18 months.

Leadership

66% of staff agreed

I have confidence in the leadership skills of the senior management team

The Works believes in leading by example and 70% of its store managers participate in a family Facebook group set up during Covid, sharing stories, hobbies and kindness. The directors' participation in a ‘5k a day' charity challenge inspired other employees to do their own fundraising.

Giving Something Back

73% of staff agreed

My organisation encourages charitable activities

A staff competition was held to come up with the name ‘ReWorked' for own-brand products which have been repackaged to reduce waste. This could be by using smaller boxes, for example, or by removing plastic from the front of Christmas card packs.

Quick Facts

Organisation established in
1981
Total number of employees
530
Number of UK locations
35
Employee average age
29% : 71%
Male : Female employee ratio
2%
Employees earning £35k+
48%
Employee turnover (voluntary)

Benefits

Holidays

Companies offering a minimum of 26 days annual leave to all employees.

Private Healthcare

Companies offering private health insurance to all employees.

Women in Senior Management

At least 40% of senior managers are women.

List Positions

National Ranking
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13
Best Small Companies to work for in the UK
National Ranking
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13
Best Mid-Sized Companies to work for in the UK
National Ranking
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13
Best Mid-Sized Companies to work for in the UK
National Ranking
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13
Best Large Companies to work for in the UK
National Ranking
#
13
Best Big Companies to work for in the UK
National Ranking
#
13
Best NFP Organisations to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
London
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Best Small Companies to work for in London
London
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Best Mid Sized Companies to work for in London
London
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Best Mid Sized Companies to work for in London
London
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Best Large Companies to work for in London
London
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Best Big Companies to work for in London
The Midlands
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66
Best Companies to work for in the Midlands
East of England
#
51
Best Companies to work for in the East of England
The North East
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13
Best Companies to work for in the North East
The North West
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59
Best Companies to work for in the North West
Northern Ireland
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3
Best Companies to work for in Northern Ireland
Scotland
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29
Best Companies to work for in Scotland
The South East
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87
Best Companies to work for in the South East
The South West
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26
Best Companies to work for in the South West
Wales
#
23
Best Companies to work for in the Wales
Yorkshire & The Humber
#
22
Best Companies to work for in Yorkshire & The Humber
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