My manager shares important knowledge and information with me
Typically, managers have more than 20 years’ experience in the field and have already worked within the company for a number of years before they move into a managerial role. For these people, the key to development is rarely in external training courses, but more in providing on the job support to help face into specific challenges. Fundamental to this is the collegiate structure, the culture of setting each other up for success and the team’s generosity of spirit. In starting in a managerial role, the company support managers by planning a bespoke development programme that involves shadowing other managers to get a complete understanding of the all aspects of the role, providing external training to develop new skills and providing regular support to build confidence. There are a variety of regular team forums where managers can request support from the wider team and seek advice e.g. regional management meetings, weekly business development Skype call, monthly management meetings, as well as everyone knowing that they can just pick up the phone.