Engagement score
Latest BCI Score
674.1
Quick facts
- What we do:
Human services provider - Year established:
2002 - Website:
http://www.ingeus.co.uk - UK locations:
National - Contact
- Fourth Floor, 66 Prescot Street, London, E1 8HG
About Ingeus UK
What is it like to work for Ingeus UK
Leadership
For a larger organisation, they have a surprisingly non-hierarchical atmosphere and senior managers freely invite staff to contact them directly with questions or feedback, to which they always reply. They are also regularly to be found in the kitchen making tea rounds! The senior managers are the first to applaud a colleague’s good work and there are good news stories circulating daily, showcasing the excellent work of local teams and individuals. Importantly, their managers always relate their communications to the benefit their work brings to clients. Respect for each of their colleagues is paramount, as is being professional, ethical and above all, friendly.
Giving Something Back
The first themed week to be held as part of Shine, was Giving Back Week – a topic specifically identified as an area of importance to employees. Giving Back Week in July was launched by an introductory email to all staff from the CEO, Dean James. It encouraged everyone to get involved and prompted many staff to make full use of both their personal and team community giving days. The contact centre in Oban maintained the gardens at a local parrot sanctuary, the compliance team transformed a community space in Leeds, planting flower beds and litter picking, Derby colleagues spent the day in a local school, passing on CV and interview advice and the Midlands management team cleared pathways, chopped wood and fed the animals at a city farm.
Fair Deal
Earlier last year, CEO Dean James commenced sending hand-written thank you cards to members of staff who have made an outstanding contribution to their workplace. Each month Dean sends cards to a number of employees at any operational level at the recommendation of their line managers, these acknowledgements of performance are not target-related, instead they applaud those members of the team who truly demonstrate their core value: Excellence with Integrity in their everyday working practices. Recent examples include an employment advisor’s singular patience and compassion in working with those clients furthest from the job market; a facilitator who took on more responsibility to support her colleagues; a particularly friendly and welcoming receptionist; and an advisor who skilfully negotiated additional funding to aid a client’s training. These personal notes of appreciation from Dean have proven to be highly regarded by both the individuals involved and their immediate colleagues.
Learn more about the 8 factors of workplace engagement here
Benefits:
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Charity Activities
20% of staff undertake charitable activities during business hours
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Holidays
Companies offering a minimum of 25 days annual leave
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Childcare
On-site nursery or vouchers
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Health Insurance
Full family cover
Company Statistics
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Earning £35,000+:
14%
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Staff:
1726
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Staff Turnover:
20%
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Male : Female:
34% / 66%
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Average Age:
36
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UK sites:
83
Accreditation
