About The Cavendish London

Each new starter has a departmental induction which involves spending time in the various departments to understand how their role fits with the team. We ran a "Wanted Programme" where the successful candidate was awarded with our management trainee placement. As a management trainee, the team member spends a few months within each department in the hotel to have a comprehensive understanding of the hotel operationally. They receive one to one coaching sessions with the Hotel Manager and also participate in our Management Development programme. They receive reviews in each of their departments in order to track the progress they have made. The hotel is also partnered with Purple Cubed who administer the appraisal process and also conduct training sessions within the hotel. The Talent Toolbox appraisal system enables the organisation to identify and place greater focus on development needs.

In 2011, health checks were implemented as a free of charge benefit to all employees as a way of acknowledging the fact that employees do not necessarily have an opportunity to monitor their key health indicators. Precious Health visit the hotel twice a year to administer 20 minute consultations for team members where their blood pressure, body weight, body composition, blood sugar and cholesterol levels are checked by a nurse. The results of the tests are then discussed with a nutritionist who gives tailored feedback and advice in order to support the individual team member’s well-being and provide information. As the health checks are conducted bi-annually, this enables team members to track the progress they have made since implementing the health living advice. In addition, as many of their team members spend the bulk of their day standing, their Chiropodist, Jonathan Schofield, provides some care and attention to their feet and comes to the hotel once a month for free of charge 20 minute treatments. Walk-in-Backrub also come to the hotel bi-monthly and provides complimentary 15 minute back, shoulder or neck massages.

The Cavendish London is passionate about taking clear and meaningful steps towards reducing their impact on the environment. Through a little extra creativity, effort and compromise, a carbon neutral meeting package has been developed to ensure that business and environmental objectives can be achieved in tandem. Having won a Visit London Gold award and an Enjoy England Silver award for sustainable tourism, The Cavendish London has created a meeting package in conjunction with Carbon Clear to ensure that all their meeting packages are carbon neutral. The Cavendish London is also supporting Luara ceramic by purchasing in excess of 300 tonnes from Carbon Clear’s Arrozal-Guarai Fuel Switch Project. This fuel switch project consists of six small-scale ceramic factories in Rio de Janeiro where each factory has been retrofitted to enable sustainable biomass, waste wood and sawdust to be burned as fuel to heat the brick kilns. Heavy fuel oil was used as the fuel source previously. As a result significant reductions in greenhouse gas emissions are achieved.