All newcomers go through a structured development programme. This is based on the 70:20:10 training formula initially proposed by Lombardo et al (Lombardo, Michael M; Eichinger, Robert W . This formula recommends 70% of learning happens on-the-job, 20% through other people and 10% in a classroom. The company have taken these guidelines and built the programme to cover all elements. Classroom training, all newcomers attend our Eximius Training Academy. This takes six days of classroom training spread over three weeks. After their initial six months, newcomers then attend elective modular-based classroom sessions on relevant topics. Over their first two years, newcomers will benefit from covering basic recruitment skills, advanced techniques, market knowledge and behavioural development, amongst other topics. In line with the 70:20:10 guidelines, as they become more experienced, the method of development becomes less classroom-focused and more coaching-based, although classroom training is provided across the full two years. Learning through other people, the provide a variety of methods to enable ‘other people learning’, including mentoring, manager-led training, coaching, peer-learning, conferences/networking with external peers, and learning from clients and candidates. Learning on the job, the company provide an onboarding toolkit to all our newcomers to maximize their opportunities to learn on the job. This includes a handbook for both the newcomer and their line manager to recommend learning activities, encourage self-development and provides a way for newcomers to record and evaluate their progress with their line manager.