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Quick facts
  • What we do:
    Callcredit provides data, analytics and software that enable businesses to build valuable customer relationships.
  • Year established:
    2008
  • Website:
    http://www.callcredit.co.uk
  • Contact
    • Callcredit Information Group, One Park Lane, Leeds, West Yorkshire, LS3 1EP
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About Callcredit Information Group

Callcredit provide data, analytics and software to enable businesses to build valuable customer relationships.

Established in 2002, the company aims to be the UK leader in consumer insight, decisions and engagement while growing their business and reputation worldwide. They work with high-profile clients such as HBOS, HSBC, Lloyds TSB and RBS.

Callcredit allow employees across the business to work flexibly to support their current caring responsibilities. Examples include compressed hours to help reduce childcare costs and amended working patterns to support an employee caring for a disabled relative.

In the last year, the company has made a conscious effort to increase the number of part-time roles to support and attract those with caring responsibilities. This has opened up a new demographic of highly-skilled and experienced candidates; a programme that has been highly successful.

Callcredit has a head office in Leeds with four other offices around the UK.

What is it like to work for Callcredit Information Group

My Manager
My Manager
Manager’s contribution, performance and personal development are regularly reviewed through one-to-ones, informal performance reviews at Q1/Q3 and during formal performance reviews at mid and end-of-year points, ensuring that managers are clear what is expected of them.
My Team
My Team
In 2017, the company introduced 'Chris100', a 100-second vlog for staff created by Chief Commercial Officer Chris Green. The vlog communicates everything the staff need to know that month, including team updates and company news.
Fair Deal
Fair Deal
Callcredit introduced the online rewards scheme ‘Benefits for People Like You’. Staff take a personality quiz and are offered rewards based on their results. Since its launch in 2015, £102,367 has been spent in rewards.

Learn more about the 8 factors of workplace engagement here

Benefits:

  • Holidays
    Holidays

    Companies offering a minimum of 25 days annual leave to all employees

  • Health Insurance
    Health Insurance

    Companies offering private health insurance for all employees

  • Maternity
    Maternity

    At least 10 weeks’ full pay or generous alternative

Company Statistics

  • Staff:

    1101

  • Staff Turnover:

    15%

  • Average Age:

    37

  • UK sites:

    5

  • Earning £35,000+:

    58%

  • Male : Female:

    63% / 37%

Accreditation

Accreditation 2018
Accreditation 2017

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