About Chorus

One of Chorus’ main unique practices is that they have a pool table in their games room downstairs, which they use when they want to brainstorm an idea or discuss a project. By playing a game of pool and chatting employees get away from their desk and can often find solutions that are a bit more 'out of the box'. They also have 'stand ups' at the start of each morning in relevant departments as a 15 minute chat around the circle of what each person did yesterday and will be doing today, plus any issues that they have. This gives the team a chance to help one another and find solutions if any individual is stuck or unsure on something. The company also ensure team communication via Skype for Business and Yammer, as well as annual teambuilding events and team reward days monthly.

This year Chorus are supporting the Children’s Hospice South West as their charity of the year. Last December they asked all staff to nominate a charity that they wanted to support – these charities were then listed on the internal social site Yammer and all staff voted, with the winner being CHSW. Throughout 2016 the company organised various fundraising activities – both as a company and as individual activities with company support and donations. Individual activities have included the Bristol 10k and the Guernsey Marathon, while company activities have included a 5k colour run, the Portishead Raft Race and cake sales. As well as activities, Chorus have a collection basket in their staff area for staff to drop off unwanted goods that they take to their charity shop, as well as a collection pot. Chorus do not have any written initiatives but have an equality and diversity policy in place so do not discriminate. They ensure that their buildings (and past offices) are accessible for anyone with disabilities and will be as flexible as possible to help anyone return to work.

Every month Chorus reward their support engineers as a group and by naming an individual who stood out that month. The company have set targets to achieve for delivering customer service and depending how much they are exceeded affects how large the rewards are. By rewarding an individual Chorus find it brings a competitive element and by doing this monthly staff know they stand a really good chance of winning and beating their target. By also doing a team reward Chrous help build team-building and ensure staff are rewarded for their hard work. These rewards have included a go-karting day out, meal and drinks for the team, paintballing etc and the rewards are chosen by the team so they have something they would want to receive.