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Engagement score

Latest BCI Score

669.4

Quick facts

What we do:
We are to provide services and care of older people which will help improve their quality of life. We deliver a range of services to maintain independent living.
Year established:
1972
Website:
http://www.ageuk.org.uk/northtyneside
UK locations:
North East
Contact
- Age UK North Tyneside, Bradbury Centre, Saville Street West, North Shields, Tyne & Wear, NE29 6QP

About Age UK North Tyneside

STAFF AT AGE UK North Tyneside feel the benefit of the training they receive more than workers at all but one other small organisation on the list, returning a 77% positive score. They are clear about what is expected of them (81%, ranking third). The North Shields-based charity also makes better use than most of the skills of its employees (60%, a top five result), who go out of their way to provide a great service (92%) .

ageuk.org.uk/northtyneside

What is it like to work for Age UK North Tyneside

My Manager

81% of staff agreed:

My manager helps me to fulfil my potential

People managers within Age UK North Tyneside are constantly reinforcing the values of the organisation to help promote the way in which they look for respect to be given to one and other. Their code of conduct policy also helps to create a way of working which is accepted by all. As part of the sustainability of the organisation and the diversity agenda they apply for grant funding and tender opportunities and a number of tool kits are used to support managers to help them prepare applications which in turn supports their business development and understanding.

81% of staff agreed:

My manager helps me to fulfil my potential

Personal Growth

82% of staff agreed:

The training in this job is a great benefit to me personally

Age UK North Tyneside have a very comprehensive training plan for the organisation with regular training modules delivered on a yearly schedule. The organisation undertakes a training needs analysis from which departmental and individual training plans are created and monitored through the performance appraisal system. A ‘Train the Trainer’ approach is taken throughout the organisation which allows and encourages knowledge to be shared. They also have a dedicated training department and have nominated staff in place who deliver training internally.

82% of staff agreed:

The training in this job is a great benefit to me personally

Wellbeing

79% of staff disagreed:

My health is suffering because of my work

The organisation actively promotes a healthy work/life balance and the main centre which is open to the general public closes at 4.30pm. Their core hours are up to 4.30pm and staff are encouraged to finish and get away on time. The company have also just been awarded bronze standard of 'Better Health at Work'. This is a comprehensive facility to help them internally promote the message of better health and help to monitor employees. All elements of wellbeing are covered in the better health campaign, brochures, information leaflets and campaign road shows are available as part of this organisations commitment to better health at work.

79% of staff disagreed:

My health is suffering because of my work

Learn more about the 8 factors of workplace engagement here

Benefits:

Women

At least 33% of senior managers are women
Holidays

Companies offering a minimum of 25 days annual leave
Gym

On-site gym or subsidised gym memberships
Charity Activities

10% of staff undertake charitable activities during business hours
Childcare

On-site nursery or vouchers