About BT Consumer

They are the consumer division of BT Group. They provide fixed-line, mobile, broadband and digital television to consumers in the UK. As part of BT Group they are proud to be the world's oldest communications company. Following the acquisition of Plusnet by BT in 2009 and EE in 2015, a new consumer division was created in 2018 operating across three brands, BT, EE and Plusnet.
With over 30 million customers and more than 620 stores on the high street, they are the largest provider of consumer mobile and fixed broadband communications services in the UK.

Sustainability is important to them. They work closely with suppliers to make their business and products as sustainable as possible, from the first link in the supply chain through to their customers.
In Consumer, they bring together the best networks, the best technology and the best people. Making connections, driving innovation and creating new possibilities. Working hard to create a great experience for both their people and their customers.

Their values of Personal, Simple and Brilliant shape their culture. They help guide their decisions at every level. They define how they work every day and help them go 'Beyond Limits' for their customers and colleagues. In short, they show them the right thing to do. Every single one of them has a role to play in bringing these values to life - wherever they sit in the business, whatever job they do. This is why Consumer is a great place to work.