Latest BCI Score
734.7
They are the consumer division of BT Group. They provide fixed-line, mobile, broadband and digital television to consumers in the UK. As part of BT Group they are proud to be the world's oldest communications company. Following the acquisition of Plusnet by BT in 2009 and EE in 2015, a new consumer division was created in 2018 operating across three brands, BT, EE and Plusnet.
With over 30 million customers and more than 620 stores on the high street, they are the largest provider of consumer mobile and fixed broadband communications services in the UK.
Sustainability is important to them. They work closely with suppliers to make their business and products as sustainable as possible, from the first link in the supply chain through to their customers.
In Consumer, they bring together the best networks, the best technology and the best people. Making connections, driving innovation and creating new possibilities. Working hard to create a great experience for both their people and their customers.
Their values of Personal, Simple and Brilliant shape their culture. They help guide their decisions at every level. They define how they work every day and help them go 'Beyond Limits' for their customers and colleagues. In short, they show them the right thing to do. Every single one of them has a role to play in bringing these values to life - wherever they sit in the business, whatever job they do. This is why Consumer is a great place to work.
Learn more about the 8 factors of workplace engagement here
At least 40% of staff are known to undertake charitable activities during business hours without incurring financial loss
Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%
At least 10 weeks’ full pay or generous alternative
Earning £35,000+:
Staff Turnover:
Staff:
Average Age:
Male : Female:
UK sites:
Number of responses in region: 54
Regional BCI:
772
Regional Awards:
2020
Pos: 8
Number of responses in region: 258
Regional BCI:
734
Regional Awards:
2020
Pos: 2
Number of responses in region: 108
Regional BCI:
695
Regional Awards:
2020
Pos: 68
Number of responses in region: 405
Regional BCI:
720
Regional Awards:
2020
Pos: 11
Number of responses in region: 136
Regional BCI:
763
Regional Awards:
2020
Pos: 19
Number of responses in region: 96
Regional BCI:
755
Regional Awards:
2020
Pos: 4
Number of responses in region: 73
Regional BCI:
741
Regional Awards:
2020
Pos: 34
Number of responses in region: 166
Regional BCI:
793
Regional Awards:
2020
Pos: 6
Number of responses in region: 107
Regional BCI:
759
Regional Awards:
2020
Pos: 5
Number of responses in region: 150
Regional BCI:
701
Regional Awards:
2020
Pos: 48