About Bloom & Wild

At Bloom & Wild, they’ve been revolutionising the experience of buying and receiving flowers since 2013. They do this by reconnecting people more thoughtfully through technology. To date they’ve delighted over 1 million customers while becoming the largest direct-to-consumer flower brand in Europe. Their CEO, started the business because they love to make people happy and they’d had disappointing experiences sending flowers.

Over the last six years’ the business has grown to employing almost 100 people and they’re growing every month. Their core values are super important to them and they developed them collaboratively 3 years ago. They try to use them as widely as they can across hiring, ongoing recognition, performance reviews and when making day to day decisions.

They love to delight their team as well as their customers so working there means you’ll always be surrounded by beautiful flowers and plants, have access to free yoga classes twice a week and a free bar, so you can unwind from their fast-paced culture when you need to. Other work perks include brilliant healthcare, family benefits, pension, plus free snacks and great discounts on their flowers.

What is it like to work for Bloom & Wild

Leadership

95% of staff agreed:

This organisation is run on strong values / principles

Their senior management team (SLT) prides itself in rolling up their sleeves and getting stuff done, they aim to work in a servant leadership style consistently across the business, putting their teams first and themselves second. Their commitment to the values is clear across the employee experience, they are all involved in the interviewing process regardless of the level of hire, and all of their SLT meet with each new starter to explain their area of the business and how it works. This is also a great way of their new starters getting to know the senior team quickly and breaking down any perception of hierarchy in the organisation.

Their office is open plan and all senior management sit within their Team, this means they have a super transparent way of working and all of their Teams feel close to their member of the SLT. Each one takes responsibility of hosting the Monthly Meeting as they all agree on the importance of regularly communicating with the entire Team. The SLT make a point of being involved in everything they do and throw themselves fully into their team events and socials i.e. everyone in the business was in a Hackday Team (no exceptions) and their COO was working alongside their Customer Delight Associates, Marketing Execs. Often the SLT themselves will take the lead in organising team socials and other ways to care for the whole Team i.e. their Director of Marketing created and hosted the entire Crystal Maze evening.

95% of staff agreed:

This organisation is run on strong values / principles

My Manager

91% of staff agreed:

I feel that my manager talks openly and honestly with me

Management Development programme rolled out to all people Managers in 2018, this is being followed up in 2019 with additional modules focusing on Performance Conversations, Coaching skills and giving feedback. They’ve placed a special emphasis on getting more comfortable with feedback in 2019, it’s a topic that comes up in their SLT meetings as well as feedback from their reviews so they’ve been really keen to help everyone be more confident with feedback conversations. Managers have already completed one day training on Performance Conversations and will be following up with workshops covering Everyday Feedback and Coaching Skills.The People Team are already thinking about what the next phase of learning is for the Management Team in 2020, they want their Managers to be ready to grow into amazing Leaders.

91% of staff agreed:

I feel that my manager talks openly and honestly with me

Wellbeing

82% of staff disagreed:

My health is suffering because of my work

The People Team has a strong emphasis on employee wellbeing and welfare and generally tries to stay ahead of any workplace stress issues and pick them up with individuals before they become problems. The Head of People will spend one to one time with anyone they have concerns about and will make sure they have access to any tools and support services Bloom & Wild can provide.

In addition to this they have two fully trained Mental Health First Aiders in the business who have been trained to identify, understand and help someone who may be experiencing a mental health issue. This month they are also rolling out access to subscriptions to the app Calm which is the number one app for meditation and mindfulness and helps people to lower stress and sleep better with 100+ guided meditations.

82% of staff disagreed:

My health is suffering because of my work

Learn more about the 8 factors of workplace engagement here