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About Caring Connections

Caring Connections is a registered charity which has been supporting vulnerable individuals across the Merseyside region for over 28 years.

The organisation specialises in providing support services to enable people to improve levels of independence and reduce levels of social isolation. One of the organisations core services is the provision of high quality personalised social care, in which the organisation delivers on average over 5000 hours of social care every month.

Alongside this, the organisation delivers a range of charity projects including a bereavement by suicide counselling service providing over 1500 sessions of free counselling and CBT every year.

As an employer they pride themselves on how they care for their staff team. Initiatives available include wellbeing services, counselling support, staff events and professional development. They care for their employees as they care for others and pride themselves in employing people from across their local community.

“I am extremely proud of all of our team at Caring Connections. They constantly go above and beyond for others and as an organisation we try our best to do the same for them. It’s a really tough, emotional job and each of them have been true heroes throughout the pandemic. At Caring Connections we don't count people as staff we count them as family in which we live by our motto 'we care for our carers so they can care for others' ” Paul Growney CEO, Caring Connections

What is it like to work for Caring Connections


Their CEO Paul has dedicated himself to supporting employees throughout the pandemic. Initially he responded by increasing levels of communication to all staff members regarding keeping safe and working within the government guidelines. Paul puts employee wellbeing in the centre of decisions, so he introduced an organisational wellbeing officer to provide regular wellbeing checks on all employees. He also devised the hidden heroes campaign, locally celebrating all of the care team and their efforts. Alongside this, he personally visited every employee’s house to deliver flowers to thank them for their efforts. Counselling and therapy services have been offered, for any employees experiencing emotional health issues. Paul really cares about the team and treats them as family rather than employees.

My Manager
My Manager

Managers are all offered coaching and mentoring from an external HR professional, which was continued throughout the pandemic. Numerous initiatives were in place prior to the pandemic such as regular one-to-ones, group meetings and wellbeing support. Each manager is offered a tailored qualification pathway which is unique to their development and can range right through to CIPD or MBA qualifications. Managers are supported and trusted to constantly work to improve services and levels of care provided.

All employees have access to the organisational professional counsellor and cognitive therapist. This service is one-to-one and provided over the phone. They deal with a range of issues in this area from people affected by bereavement, people affected by cancer and individuals with heightened anxiety/ depression. Each week, thank you communications go out to all employees and a wellbeing call is now being made to each staff member. During the pandemic, employees were encouraged to engage in online staff events such weekly pub quizzes. Each staff member had hand delivered gifts thanking them for their services. The organisation devised the hidden hero campaign to celebrate the care team. 

Learn more about the 8 factors of workplace engagement here

Company Statistics

  • Staff Turnover:


  • UK sites:


  • Male : Female:

    16% / 84%

  • Earning £35,000+:


  • Average Age:


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