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Quick facts
  • Year established:
    2003
  • Website:
    http://www.cbh.org
  • Contact
    • Cheltenham Borough Homes, Cheltenham House, Clarence Street, Cheltenham, Gloucestershire, United Kingdom, GL50 3JR
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About Cheltenham Borough Homes

Cheltenham Borough Homes is dedicated to improving the lives of people and communities across Cheltenham by providing support for those most in need along with safe, secure homes for people and families.

Their primary purpose is to be a people centred organisation that cares for colleagues and customers. To ensure that this happens, a set of four core principles are in place for all employees to adhere to; Trustworthy, Supportive, One Team, Respectful.

To ensure the health and wellbeing of all employees at Cheltenham Borough Homes, the company paid for 16 members of staff to be trained as mental health first aiders. These 16 employees are on hand to offer support whenever it may be needed. On top of that, an Employee Assistance Programme is available 24/7 to offer guidance, face to face sessions or even telephone counselling.

Cheltenham Borough Homes CEO operates an open-door policy. This encourages colleagues from across the business to engage either on a personal or professional level. The CEO will also spend time contacting colleagues who have received a compliment to express personal thanks on behalf of the business.


What is it like to work for Cheltenham Borough Homes

Leadership
Leadership
The CEO of Cheltenham Borough Homes is interested in understanding the interests and previous experience of colleagues while seeking their views on their role and the culture of the organisation. The CEO conducts these meetings in the home base of the colleagues rather than his office, this allows interaction with and visibility to colleagues, allowing for a personal approach to the business. 

Giving Something Back
Giving Something Back

Cheltenham Borough Homes (CBH) currently runs #keepcheltwarm, a campaign to help keep local children and adults warm through the winter months by donating a coat. CBH collect new and unwanted coats from colleagues and partners and give them to those in need within the communities in and around Cheltenham. Any coats left over are given to charities that support homelessness, refugees, children living in poverty and people fleeing domestic violence. The campaign has proved to not only build trust within these communities, it also allows CBH colleagues to feel pride and satisfaction for doing something extra. 

Fair Deal
Fair Deal
Employees of Cheltenham Borough Homes were asked to collate ideas and suggestions for health and wellbeing activities that could be implemented by the business. From this, Cheltenham Borough Homes introduced birthday vouchers, long service recognition, yoga at lunch time, social events, dress down Fridays and much more. 

Learn more about the 8 factors of workplace engagement here

Benefits:

  • Women
    Women

    At least 40% of senior managers are women

  • Pensions
    Pensions

    Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%

  • Long Service
    Long Service

    40% of employees have more than 5 years' service

  • Maternity
    Maternity

    At least 10 weeks’ full pay or generous alternative

Company Statistics

  • Earning £35,000+:

    13%

  • Staff:

    189

  • Staff Turnover:

    4%

  • Average Age:

    45

  • Male : Female:

    48% / 52%

  • UK sites:

    5

Accreditation

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