Quick facts
  • Year established:
  • Website:
  • Contact
    • The North of England Zoological Society, Cedar House, Chester Zoo, Caughall Road, Upton, Chester, Cheshire, United Kingdom, CH2 1LH
Share on Social

About Chester Zoo

For over 80 years Chester Zoo has been a leading conservation and education charity, with an amazing, award-winning visitor attraction.

The team at Chester Zoo are passionate, talented and enthusiastic, which is why schemes are in place for managers to recognise their teams continued dedication. The Going the Extra Mile (GEM) recognition scheme really shows employees that they are valued for what they do, with managers nominating team members to receive special tokens of thanks.

Seeking to enhance the wellbeing of employees, Chester Zoo hire a full time on-site occupational health advisor and employees are free to self-refer if they wish. The occupational health advisor also conducts a monthly blog, which aims to communicate ways in which to ease workplace stress.

With the powerful mission statement of ‘Preventing Extinction’, it is vital that employees are all working as one team. With hundreds of job roles at the Zoo, employees are encouraged to access training whether it is job relevant or not to ensure personal development and the opportunity for progression.

Many community initiatives are in place at the zoo. One of these initiatives ‘Free school places’, allows for free educational visits from any background or location to the Zoo each year.

What is it like to work for Chester Zoo

Senior Managers mirror the organisations values as leaders. They ensure that these values and expected behaviours are ingrained throughout the organisation, with a section dedicated to this in everyone's Performance Development Review.
Giving Something Back
Giving Something Back
The zoo's Environment and Sustainability Group have set clear objectives to further reduce energy and carbon emissions, water consumption, waste and ensure environmental and energy best practice standards continue to be met. 
My Company
My Company
Chester Zoo provides a sealed box for anonymous questions. The questions are collated and answers are then provided to all staff via the weekly comms email bulletin, and posted on SharePoint. 

Learn more about the 8 factors of workplace engagement here


  • Charity Activities
    Charity Activities

    At least 40% of staff are known to undertake charitable activities during business hours without incurring financial loss

  • Gym

    Companies offering either free gym/ sports facilities or subsidised gym membership for all employees

  • Health Insurance
    Health Insurance

    Companies offering private health insurance for all employees

  • Pensions

    Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%

  • Maternity

    At least 10 weeks’ full pay or generous alternative

  • Development

    Companies that provide support for non-work related training to all staff

Company Statistics

  • UK sites:


  • Staff Turnover:


  • Average Age:


  • Male : Female:

    44% / 56%

  • Staff:


  • Earning £35,000+:



Want to get on the list or be accredited?

Start your engagement journey today and find out what you need to do to earn a Best Companies accreditation or a place on the Best Companies lists.