Latest BCI Score
Daisy Communications helps around 88,000 customers and businesses of all sizes - and across almost every sector - connect better with their customers, suppliers and teams.
It combines straightforward solutions, including fibre broadband, mobile tariffs and phone systems, with friendly, helpful people to support businesses with their communications needs, now and as they grow. As an independent provider, Daisy Communications works with all of the major telecommunications networks and suppliers, meaning it always gets the best deal in the market for its customers. Daisy Communications is part of the Daisy Group of companies, which is made up of four independent businesses – including Digital Wholesale Solutions, Daisy Corporate Services, and Aurora – that provide digital infrastructure products, services and solutions to businesses.
“We are immensely proud of all our colleagues and everything our people have achieved in this very difficult year. Our employee engagement is paramount to us and this two star accreditation is a reflection of all the hard work and the determination of our people. We will always continue our journey of improving our engagement levels throughout Daisy Communications.” - Dave McGinn, CEO
Daisy Communications’ Leadership Team wanted to ensure that they engaged with employees and were very visible during the pandemic. Their CEO, Dave McGinn, held several virtual sessions where he gave business updates, engaged with employees, talked about wellbeing, and gave direction and insight into the focal points of the business. Several members of the Leadership Team recorded videos where they spoke about their experiences of lockdown, including the importance of health and wellbeing, taking breaks, getting out in the fresh air, and maintaining a good work life balance. These were gratefully received and provided much needed comfort for employees who could see that the Leadership Team truly cared about employee engagement. In recognition of the work carried out by all employees, whether they were actively working or supporting the business by remaining at home, the Leadership Team arranged for every single employee of the 465-strong workforce to receive a specially created hamper delivered to their homes.
During the pandemic, Daisy Communications linked with an external fitness provider through a local college. They offered employees access to their online exercise classes - usually only available to paying members - completely free of charge. Typical classes included cardio, step, HIIT, pilates and yoga and were run throughout the day and evening, as well as weekends. They also partnered with Able Futures, a mental health support service, to provide support to employees free of charge. During Mental Health Awareness Week, Daisy Communications communicated what support was available through Able Futures and how employees could get in touch. They also promoted Work Life Balance Week and the importance of this, sharing tips and stories from employees around maintaining a healthy balance and ways to prevent burnout. Their Employee Engagement Team created a video which was based around home working, how employees adjusted to working from home, the benefits of home working and how to manage a work life balance within this environment.
Daisy Communications’ Engagement Team hosted several Virtual Coffee Mornings, which were open to all employees, to ensure employees were still getting interaction from colleagues outside of their direct teams. These were a brilliant success and employees at all levels joined the calls, including their CEO and Leadership Team. Their HR Team also did a piece of communication around walking meetings where they spoke about the benefits of getting outside, including pictures and how to do it effectively. They encouraged employees to set up a conference call and organise a social, walking meeting with their teams.
Learn more about the 8 factors of workplace engagement here
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