Quick facts
  • Year established:
  • Website:
  • Contact
    • Douglas Macmillan Hospice, Barlaston Road, Stoke-on-Trent, Staffordshire, United Kingdom, ST3 3NZ
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About Dougie Mac

Douglas Macmillan Hospice ('Dougie Mac' as they are more commonly known today) provide all hospice services free of charge to over 3,000 patients with life-limiting illnesses each year in North Staffordshire also giving supportive care to their families and carers.

The dedicated staff and volunteers make a huge difference to a patient's journey; they are central to the care provided. Striving to go that extra mile to provide a warm, friendly and peaceful environment both at the hospice and in a family's home.

The organisation is built on four core principles to which every employee follows daily. Their four core principles are: Compassion; Accountability; Respect; and Excellence. By following these principles, the organisation believes it can reach it's ambition to 'be admired as a Centre of Excellence for palliative and end of life care'.

Senior management within the Hospice understand the importance of rewarding employees for the vital work that they do each day. Their Greatix system allows any employee to nominate a colleague for going above and beyond the requirements of the role. It's a simple form completed electronically that is then sent to the executive team, a response is always provided to both the individual submitting the nomination and the individual it is about. These feed into nominations to the 'Dougie Awards' where individuals are recognised for excellence.

What is it like to work for Dougie Mac

Senior management lead by example and the values are a key to how they carry out tasks and behave to each other. The values are fully embedded within the organisation and how senior managers communicate through what they say and do is how those values are displayed. 
Personal Growth
Personal Growth
Douglas Macmillan have many lunch and learn sessions open to all employees that cover a variety of topics including: specific medical related topics; sign language; apprenticeship opportunities and presentation skills. 
My Company
My Company
Their values are displayed at the entrance of the Hospice for all to see and in all of their shops. They are key to recruitment as part of their values based recruitment process.

Learn more about the 8 factors of workplace engagement here


  • Charity Activities
    Charity Activities

    At least 40% of staff are known to undertake charitable activities during business hours without incurring financial loss

  • Women

    At least 40% of senior managers are women

  • Gym

    Companies offering either free gym/ sports facilities or subsidised gym membership for all employees

  • Long Service
    Long Service

    40% of employees have more than 5 years' service

  • Maternity

    At least 10 weeks’ full pay or generous alternative

  • Family Friendly
    Family Friendly

    School hours contracts offered to all staff

Company Statistics

  • UK sites:


  • Earning £35,000+:


  • Staff Turnover:


  • Male : Female:

    12% / 88%

  • Staff:


  • Average Age:


Regional Engagement

In the press


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