About EastendHomes

What is it like to work for EastendHomes

Leadership

73% of staff agreed:

This organisation is run on strong values / principles

Directors have consulted heavily with staff during organisational restructures so that all employees were aware of and involved in the new structures and roles being discussed. Employee feedback on service delivery needs contributed to this process and some amendments to initial proposals were evidenced through the consultation process. Paul, the Leader of the organisation, has a very clear vision for the organisation and seeks to make sure that employees know how they can contribute to this. He takes a keen interest in the governance of the organisation and ensures that their residents, as their customer base; are steering the strategic and operational direction of the organisation. This customer focus streams through the organisation, creating a customer focussed culture for employees delivering their services at the front line.

73% of staff agreed:

This organisation is run on strong values / principles

Wellbeing

73% of staff disagreed:

I have had stress related symptoms in the last 12 months because of my job

The wellbeing of employees is supported in various ways. The private health insurance plan; provided by Simply Health; is paid for by the company for employees with six months' service and includes coverage of dental, optical, and some general medical costs. Free pieces of fruit are provided for all staff members to encourage healthy eating and massage sessions are offered periodically at all locations for all staff.

73% of staff disagreed:

I have had stress related symptoms in the last 12 months because of my job

Fair Deal

72% of staff agreed:

I am happy with the pay and benefits I receive in this job

The organisation seeks to reward employees for their efforts. They pay their estates services operatives an annual £50 reward if they pass a calendar year with a record of no sickness. This has supported improved sickness absence performance within the organisation, with their estate services staff who work outside in the cold, wind and rain, often out-performing their office-based counterparts.

72% of staff agreed:

I am happy with the pay and benefits I receive in this job

Learn more about the 8 factors of workplace engagement here