About Family Mosaic

75% of staff agreed:

I feel that my manager talks openly and honestly with me

Family Mosaic believe it is important to keep managers informed of bottom line business performance and progress on transformation projects. Their top 60 managers gather once a quarter to be briefed on this. In addition they use these events to hold master classes where they invite leaders of external organisations to share their knowledge and successful practices with their people managers. There is a STEPS Management Programme identifying and training current and future leaders.

76% of staff agreed:

The experience I gain from this job is valuable for my future

Family Mosaic run a Structured Training Programme for future leaders of the business. There is a Management Development and Tools programme for those who are new and aspire to be managers and those who are established managers who want to hone their skills further. The Trainee Support Worker programme – ‘Pathways 2 Work’ is an award winning modular programme to train new support workers. Most of these staff are their tenants who they give career aspirations to or they are given a job after the programme end. Family Mosaic Academy is a Structured 5-6 day Induction programme for all new starters and returners.

86% of staff agreed:

My work is an important part of my life

The Customer Care Centre (one of the top 50 in the country) recognises colleague of the month as do other business units. Family Mosaic have an immediate bonus system which recognises great performance or cost saving initiatives. Amounts of £50 - £500 are paid out. More than 20 have been paid out after only 6 months of the year. Rewards for ideas or innovation are recognised in the Spot Bonus.