About Harbour Support Services

What is it like to work for Harbour Support Services

Leadership

85% of staff agreed:

This organisation is run on strong values / principles

The values are clearly set out and communicated at all levels. Harbour have a competency framework which contributes to the values and is incorporated into their recruitment, training and appraisal processes. The organisation’s 360-degree appraisal process includes all Senior Managers so Harbour can receive feedback on how well they demonstrate their values. Lesley operates an open door policy and staff at all levels know she can be approached about any matter, something that happens regularly. She is based in Hartlepool but spends time in the working week based at other Harbour locations so she is visible and experiences the front line operations at all times.

85% of staff agreed:

This organisation is run on strong values / principles

Personal Growth

88% of staff agreed:

The training in this job is a great benefit to me personally

Harbour believes passionately that to provide a great service they need to employ enthusiastic, compassionate and talented people, then ensure the organisation continually invest in them so they keep learning, improving and developing their services. As a result of this staff receive ongoing training and development throughout their employment with Harbour, with many of them working towards accredited qualifications.

88% of staff agreed:

The training in this job is a great benefit to me personally

My Team

95% of staff agreed:

My team is fun to work with

Throughout Harbour teams hold team meetings and team development days to look at how services can be improved. There was also a Staff Health & Wellbeing event held in October 2016, which all Harbour staff were invited to attend. The event included presentations and workshops on topics selected following a staff health survey. The organisation also covered mindfulness, self-harm and suicide prevention. They even had organisations attend with information stalls on topics such as alcohol and cancer, as well as a health bus offering basic health tests.

95% of staff agreed:

My team is fun to work with

Learn more about the 8 factors of workplace engagement here