Quick facts
  • What we do:
    Cosmetics Retailer
  • Year established:
  • Website:
  • Contact
    • Lush, Unit 22-23 Dolphin Quays, Poole, Dorset, BH15 1HU

About Lush Fresh Handmade Cosmetics

What is it like to work for Lush Fresh Handmade Cosmetics

Lush works on a flat structure, which allows all employees to access Leaders in the company. Board members look to their teams for leadership and encourage them to take the lead where possible. All support and Senior Management staff are visible and available at any time to discuss ideas or concerns staff may have. Mark is heavily involved in the day to day running of the company, helping to develop the teams whilst also inventing fragrance and products. Mark always attends the European Communication Meetings, as well as travelling to other Communication meetings around the world so staff are able to see and talk to him on a regular basis. He visits and works on the shop floor from time to time, which really gives the staff a buzz, as well as openly telling employees that they can contact him via his personal Facebook page.
Lush works with a behavioural therapist and hypnotherapist who is available to have one on one treatments with employees. This is a great tool to help with self-confidence, motivation and also the management of performance anxiety or stress related conditions. Lush has Spas in 8 locations throughout the UK and employees can book in for treatments at a discounted rate. For those working within the Poole offices there is often the opportunity to have a free treatment from a Spa therapist in-training! The company also run yoga classes. Their Employee Assistance Programme is in place for staff and their immediate family, providing support and advice on financial, legal and health considerations. Lush also regularly provide occupational health assessments for individuals who have a health condition which has an impact on their ability to fulfil their role, enabling the company to understand and facilitate reasonable adjustments in a supportive and informed way. 
Giving Something Back
Giving Something Back
Lush donate products good for multisensory purposes to a local charity that cares for the elderly suffering with dementia and Alzheimers. The company also have a staff member whose son has to attend a local special needs school. The children there love Lush products, so the company regularly donate products to them and their families to use. Products are also sent to Women’s prisons to help build their self-esteem before coming out to the real world in hope that this kick-starts a new life for them. Regular donations are made to small local charities, campaigns and organisations working in the areas of environment, animal protection and human rights, with funds raised from Lush’s Charity Pot hand and body lotion. During the last financial year in the UK, the company donated over £1.6 million. Lush’s Green Team also volunteered at Livability in Holton Lee and helped to set up a composting bin made from recycled bottles. Livability is a charity that supports people with special needs or disabilities and at Holton Lee they have the opportunity to learn about gardening and to be immersed in nature. Last year Lush also fixed a solar dehydrator for them and will be helping to repair it this month for another year of service! The charity can use it to dry herbs.

Learn more about the 8 factors of workplace engagement here


  • Women

    At least 40% of senior managers are women

  • Gym

    companies offering either free gym/ sports facilities or offering subsidised gym membership for all employees

  • Maternity

    At least 10 weeks’ full pay or generous alternative

  • Development

    Companies who provide support for non-work related training

  • Family Friendly
    Family Friendly

    School hours contracts offered to staff

Company Statistics

  • UK sites:


  • Staff Turnover:


  • Average Age:


  • Male : Female:

    28% / 72%

  • Earning £35,000+:


  • Staff:


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