Latest BCI Score
Parogon group is a privately owned, independent company with venues across Staffordshire, Cheshire and Shropshire.
With a wealth of industry and business knowledge along with a true passion for hospitality, they set out to select iconic landmark sites, transforming them into stunning contemporary venues. Their objective is to provide fabulous restaurants for local and surrounding communities to visit, where they can enjoy great drinks and fantastic food, all within the surroundings of a contemporary and relaxed dining experience.
From day one, team members are introduced to their mission statement, core values and Parogon life. Parogon Life is the foundation that supports everything that Parogon does in respect to engaging with both employees and customers.
It is about supporting employees, customers and communities, recognising that as a successful business they should give something back to those who support them. Parogon Life incorporates Wellbeing, Social and Perks which encompasses their EAP, work life balance campaign, staff incentives/rewards and community/charity work.
“The whole team at Parogon Group are thrilled to have achieved a Best Companies one star accreditation and improved on our previous years score. In a year when the hospitality sector and those employed in it have suffered financially more than most, we feel this award reflects the efforts and work we’ve done to keep our at times fragmented teams both engaged and looked after. Exceptional standards are a cornerstone of Parogon Group’s success whether that’s customer facing or indeed in staff engagement and we’ll be striving to continue improving and are tremendously proud of being classed as having very good levels of engagement” - Rich Colclough, Managing Director
From the first few days of the pandemic there was aconcerted effort and focussed attempt from the senior management team tosupport all employees where possible. Specific areas of importance werehighlighted immediately; the obvious financial stability provision and that ofthe mental health of their teams. By securing the financial viability of thebusiness during a closure period every employee’s job was secured. As part ofthe communication to team members there was an agenda to show them strengthfrom their leaders to give them confidence that their jobs would be safe, andthe company would prevail where others might not. The intention and outcome wereto make everyone feel secure and take solace in the fact that although it wastough at that moment, the ending would be a good one for them.
Learn more about the 8 factors of workplace engagement here
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