Quick facts
  • What we do:
    Substance Misuse Charity
  • Year established:
  • Website:
  • Contact
    • Phoenix Futures, 68 Newington Causeway , London, SE1 6DF
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About Phoenix Futures

Phoenix Futures are dedicated to helping individuals, families and communities recover from drug and alcohol problems. Working across 30 sites, the organisation is founded on a passion for showing that recovery from drugs and alcohol is possible.

Since its launch in the 1960s, Phoenix have taken part in a wide range of community initiatives to meet their own charitable purpose.

The organisation looks to go above and beyond to support the family members of its service users, and works in partnership with other charities to reduce stigma around addiction and homelessness.

Employees are equipped with the skills required to carry out these services, and Chief Executive Karen Biggs takes the leading role in ensuring all employees can do their job to the best of their ability.

Karen, who took up the role in 2007, is a leader in the sector, and is frequently engaged by government bodies to consult on policy issues.

What is it like to work for Phoenix Futures

Senior management are appraised against a defined set of leadership principles. They are expected to be visible role models, displaying passion, honesty and accountability. They take part in activities such as tree planting and sailing voyages and take a leading role in the ‘New Year Honours’.
My Manager
My Manager
The organisation is proud to ‘grow’ its own talent. Managers use feedback from partners and commissioners, service reviews, internal audits, risk analysis and outcomes to identify learning needs. Senior managers are visible and attend roadshows in the spring. Staff who do well in appraisals get incremental pay rises.
Giving Something Back
Giving Something Back
Two carbon-neutral biomass boilers have been installed and Phoenix invest in their courier company’s carbon-offset scheme. They plant trees each year, recycle cartridges, and turn off electrical appliances. There’s a voluntary fundraising group and a street film festival designed to reduce the stigma around addiction.

Learn more about the 8 factors of workplace engagement here


  • Maternity

    At least 10 weeks’ full pay or generous alternative

Company Statistics

  • Male : Female:

    29% / 71%

  • Staff Turnover:


  • Staff:


  • UK sites:


  • Average Age:


  • Earning £35,000+:


Regional Engagement

In the press


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