About Terrence Higgins Trust

Managers have open and honest relationships with their staff so that personal issues and work life balance can be discussed. These form part of management induction to insure that managers understand the need to be flexible while still delivering the service that they are contracted to do. There is also mandatory 'Managing Diversity within your Team' training to equip managers with the skills to manage a diverse group of employees in an effective and reasonable way. Team Meetings have a set agenda which includes feeding back Charity messages to their staff. This is also encouraged in Supervision meetings. Managers also encourage their staff to attend any extra workshops where they will receive such information. There is a Daily News Bulletin sent to all staff highlighting THT news (internal, external and where they have featured in the press). Every Friday there is a magazine style Friday Post highlighting Fundraising events and other news. Charity messages are cascaded at both the Staff Involvement Committee and in Team Meetings.

THT are renowned for their variety of fundraising and social events, many of which are attended by well known TV personalities and other celebrities. Many staff have the opportunity to volunteer at these events. The last such event was the charity's annual gala dinner where many staff enjoyed mixing with the cast from Eastenders and other TV actors. The selection for these events is done on a rota basis, so that, in time, many get the opportunity to dress up and enjoy the spectacle.

THT is a member organisation and staff automatically become members on recruitment to the organisation. As a member, staff are able to vote in Trustee Elections and feed into the AGM any ideas or feedback. Furthermore, the Chief Executive and Deputy Chief Executive hold monthly two hour Surgeries where employees are able to discuss confidential issues that they feel unable to discuss in open forums. Last years Best Company survey showed that many employees were having difficulty managing stress, work life balance, increasing demands from THT’s funders coupled with an ever increasing demand for THT’s services. In order to provide them with the tools to cope with this, THT engaged a stress consultant to review the stress levels of the organisation and then deliver a series of ½ day workshops to provide strategies to cope with stress both at home and at work.