The Educ8 Group was founded in 2004 by Chairman, Colin Tucker, following the disposal of CCA Residential Homes Ltd – an organisation that specialised in working with vulnerable adults with learning difficulties.
In the beginning, the business employed a handful of staff, who in the main were social care specialists. However, numbers grew quickly following the award of a direct Work-Based Learning contract with Welsh Government in 2005.
In 2008, Grant Santos joined as Operations Director, bringing a wealth of knowledge and experience in the Work Based Learning sector and a sector-leading mentality. Over the years, Grant has become a shareholder and was appointed CEO of The Educ8 Group in 2018.
As the business has grown, the desire to employ the best people has been a key mantra and ethos alongside a values-based philosophy. In September 2017, Stephen Lewis was appointed Chief Finance Officer, bringing a wealth of corporate and industry experience that has been invaluable to the business.
Jude Holloway was appointed Operations Director in May 2019 and Kathryn Wing Quality and Compliance Director in August 2019. Both individuals bring a huge amount of experience and knowledge of the Work Based Learning sector and know what it takes to be sector-leading and the best you can be. The final piece of the jigsaw – and a key member of the new Board – is Ann Nicholas, appointed as Customer Account Director in November 2020. Ann brings a wealth of experience in the training environment.
‘We are delighted to achieve a 3 Star accreditation for the fifth year in succession, demonstrating ‘exceptional’ levels of engagement. This achievement is recognition for all the hard work, resilience and dedication of our staff who have risen to the challenges again during an extraordinary and challenging last 12 months. We are immensely proud to be considered one of the best places to work and recognition of how we have led and managed our organisation throughout the pandemic, we congratulate all our staff for this phenomenal achievement.’ – Grant Santos, CEO
To ensure employees has direct access to the Senior Leadership Team (SLT), a ‘Q&A hub’ was formed that enabled all managers and employees to ask questions anonymously. All questions were answered within 24 hours, to ensure clear lines of communication were always available. This hub provided managers with direct and swift answers to questions from their team members, which helped to reduce levels of anxiety in uncertain times. Managers were supported by the SLT to implement one-to-one weekly wellbeing catch-up sessions with their individual team members. These sessions provided the opportunity for managers to discuss their team members’ wellbeing and ensure regular contact was in place to avoid feelings of isolation whilst working at home.
Weekly ‘Celebr8 Boards’ were introduced and circulated to employees to congratulate and recognise achievements, coupled with the opportunity to participate in an end-of-week quiz with a very competitive leader board up for grabs. Bi-weekly virtual coffee mornings and ‘Communic8 Sessions’ were established to engage employees with discussions around wellbeing, operational delivery, health and safety, or any other questions they may have about their work or home lives. As a responsible employer, The Educ8 Group provided all employees with a Health Workstation Allowance up to a maximum of£150.00 per person. This allowance enabled employees to purchase designated items to ensure they have the correct equipment to support their posture whilst working from home due to the pandemic.
At The Educ8 Group, ‘Rejuven8 time’ was introduced by the CEO. Employees diaries were automatically populated with half an hour each day to spend time away from work and ‘rejuven8’ themselves. Many employees spend theirrejuven8 time shopping, cooking, or walking, whilst others tag the time onto their lunchbreak. Managers were flexible in their approach to supporting employees to parent, as well as work, during the pandemic, as well as being accommodating of flexible hours to allow for parental commitments.
Learn more about the 8 factors of workplace engagement here
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