About Abellio Transport Holdings Ltd

Senior management staff aim to display all four values of the organisation at all times when undertaking their work, as well as continuously encouraging employees to remember and display these values. For example, discussions that are held between senior management and other employees about their progress and future development include looking at how they can work to better incorporate these values into their daily responsibilities, to highlight to employees the importance of these and their commitment to them. Abellio repeatedly discuss matters relating to their values in their company magazines and their senior management also ensure that these values are recognised at all high profile events that are held by the company. For example the Abellio Annual Achievement Awards includes an award titled ‘The Bringing the Abellio Values to Life Award’ for the employee who best displays these.

The organisation has a number of processes in place that allows colleagues to feedback their ideas and suggestions. Firstly, the organisation makes use of the intranet, Sharepoint and social media, Yammer, as tools for knowledge and idea sharing. All employees have access to these sites. A suggestion facility allows employees to share and feedback any ideas and suggestions they may have on any area of the business. This is a straightforward and effective process to allow all employees to be heard. The organisation also holds regular ‘town hall’ meetings, which all employees can attend. In these meetings, a brief executive report is made about the current status of the business. Employees will then have the opportunity to ask any questions they have, discuss any emerging issues, voice their concerns and feedback on any ideas and suggestions they may have. The meeting is usually fairly informal, allowing the employees to take the lead and discuss the topics they feel are necessary. Abellio also aims to gain feedback from employees by conducting yearly engagement surveys. A gap analysis is used to understand areas for development and the feasible measures necessary to close the gap.

One of the many ways Abellio seeks to reward employees is through the Abellio Annual Achievement Awards. The awards evening is for all of the Abellio Group, including the operating companies. This special ceremony which is a formal black tie event, is a time for Abellio to award their employees for their efforts in a number of areas such as Excellence, Values, Innovation, Leadership, Teamwork, Employee of the Year.  The awards have been established to celebrate the amazing job that their people do everyday for Abellio and for their customers.  A particularly unique feature of the Abellio Awards, is the extra mile that the organisation goes to show how much they appreciate the efforts of the employees. As well as receiving an award for their efforts and a special evening out, Abellio also supply the winners with a gift experience voucher of their choice to the value of £350 per person and to a maximum of £1,750 for the team entry. Finalists who attend the Awards Ceremony also have all their expenses paid for to attend this, including travel, subsistence and overnight accommodation. If required, formal attire costs are also repaid.