Quick facts
  • What we do:
    homelessness charity
  • Year established:
  • Website:
  • UK locations:
    London, South West
  • Contact
    • 15 Half Moon Court, Bartholomew Close, London, EC1A 7HF

About Broadway Homelessness and Support

What is it like to work for Broadway Homelessness and Support

My Manager
My Manager
Managers ensure each staff member has an accurate up to date personal development plan and monitor this on a regular basis. Have regular support and supervision structures with each staff member individually at least every six weeks. Proactively respond to queries from staff.

Personal Growth
Personal Growth
Employee development is supported at all levels of the organisation. The annual organisational needs analysis exercise is used to plan the internal training programme from which staff access an average of 6 off the job training days a year, whilst individual personal development plans are created and monitored for individuals though supervision and appraisal. Managers are trained to be coaches and all employees analyse their own learning styles and preferences in order to plan the most effect learning interventions. Alongside formal training a variety of learning and development opportunities can be accessed by staff ranging from external longer term mentoring programmes to internal shadowing and knowledge sharing. A standard element of all staff and manager supervision session is reflection on learning undertaken and this is used to keep development plans up to date and relevant. The last staff survey showed: 99% of staff believe the training they receive is relevant and useful to their job 87% of staff agree that after any training activity they review with their manager whether objectives have been achieved 96% of staff believe their last appraisal accurately reflected their performance 95% of staff found their manager helped them to focus on their development during their appraisal .

My Team
My Team
Within the HR and Consultancy Service Broadway had a divisional away day on 5 November. They have an extremely limited budget for this and wanted to have a good mix of formal and informal activities. Due to their tight budget, the team decided that they would use a room in one of Broadway's offices which they didn't have to pay for. Everyone agreed to bring a selection of snacks for the day and a number of staff brought home made food. The HR Director started the day by facilitating a session whereby the team had to list all achievements over the past six months. This was a very inspirational way to start the day. Following this they analysed the results of the HR customer satisfaction survey and as a team they created an action plan for improvement. One of Broadway's area managers also attended. For the rest of the day they discussed topical issues focused around improvement, including the recent staff survey and potential merger. The agenda for the whole day was designed around service improvement, with tangible outcomes which were shared with the rest of the organisation. Following this informal, but hard work, the whole team went for a drink and a meal, which was paid for from the slim away day budget.

Learn more about the 8 factors of workplace engagement here


  • Women

    At least 33% of senior managers are women

  • Holidays

    Companies offering a minimum of 25 days annual leave

  • Gym

    On-site gym or subsidised gym memberships

  • Childcare

    On-site nursery or vouchers

  • Pensions

Company Statistics

  • Earning £35,000+:


  • Staff Turnover:


  • UK sites:


  • Staff:


  • Average Age:


  • Male : Female:

    37% / 63%


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