I feel that my manager talks openly and honestly with me
Most managers at this independent schools' caterer are also chefs, so they are working in the kitchens with their teams most of the time. People feel they are excellent role models. They are in a good position to respond quickly to signs of someone under too much pressure and hold regular meetings known as “The Break”, a special time for everyone to sit down and talk. Managers carry out inductions for new starters, and then appraisals twice yearly, where they recommend training so people can fulfil their potential. Twice a year, they give out reward vouchers for good attendance, they recommend people for competitions, and always show appreciation for a job well done. Managers ensure that overtime is reserved for special events and people finish on time, recognising many employees are parents and work hours to meet their home life demands. They also encourage employees to watch Brookwood TV, and ensure communications go out to their teams through regular meetings. Managers get involved in company-wide initiatives such as Foodie Group, and the environmental Planet Matters, so they have the bigger picture and share their knowledge
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