About Busaba Eathai

85% of staff agreed:

My manager regularly expresses his / her appreciation when I do a good job

Annual 360 feedback is given to management team and they also have weekly one to one time with the Managing Director. They work very closely with the Managing Director and meet her serveral times a week. Very comprehensive bonus structure is in place for all managers, based on their achievement and unit's performance. Ad hoc incentives are also in place for outstanding achievements. Busaba have quite a hands-on senior management structure so that line managers can tailor the support given to each manager. Diffrent people need different types of support and they are strongly committed to tailoring their approach to develop their managers to ensure that they reach their full potential.

89% of staff agreed:

This job is good for my own personal growth

The best example of the success of Busaba's employee development is the employees themselves. 80% of their middle and senior managers, both front and back-of-house, have been recruited and developed from within the company. They are passionate about identifying talent and developing this within their ranks.

69% of staff agreed:

I am paid fairly for the work that I do relative to others within this organisation

Being open and honest defines Busaba culture. Achievements and stories of success are communicated through daily briefings. Outstanding achievements are rewarded through personalised rewards from the company which indicates Busaba's understanding of the personal intrests of their employees. For example, the rewards can range from store vouchers to personalised presents. Managers are encouraged to e-mail success stories and self-nominate themselves for innovation projects that deliver the company objectives.