Quick facts
  • What we do:
    Proper Hamburger Restaurant
  • Year established:
  • Website:
  • UK locations:
  • Contact
    • 3rd Floor, 1-19 New Oxford Street, London, WC1A 1NU

About Byron

What is it like to work for Byron

It is testament to Tom’s leadership skills that the values created by Byron's people embody his own personal style. As the founder of the business, he hasn’t had to dictate or compromise on his beliefs; instead through osmosis everyone knew what the values were before they did the work around articulating them. He spends 95% of his time in the restaurants; however has implicit trust in his teams and is always available for anyone in the business to speak to him, contact him on Twitter, email or give him a ring on his mobile. Tom will also, any time he passes a Byron restaurant, pop in to say hello to the team and then leave. Tom is a people focused CEO, making sure he knows his people, from Alfredo their oldest kitchen porter through to Fenwick their newest general manager. He is extremely engaging as well as empathetic; putting himself in each individual’s shoes to make sure he can articulate and understand what doing it properly means to that person. Inspiring, thanks to his drive, unrelenting energy, slightly strange sense of humour, irreverence and his ability to empower people to do what they want to do. His direct team are encouraged to challenge him and naturally imitate his leadership style with their own personality.

Byron recognise that wellbeing motivates their people, especially after receiving the results from last year’s survey. Whilst they believe their flexible working approach is one of the best in the industry, they have invested time in reviewing their wellbeing offering and making sure their programme is great for their people. Byron give their people free access to the food on their menus, therefore it’s important they communicate the benefits of healthy eating. All Byron's food is produced and cooked in the most nutritious and healthy way possible. They also offer free fruit and water and have set up Byron United – their football team which all employees can be a part of through inter-restaurant matches. They also provide an occupational health programme which they talk about in their Meat magazine and enable their GMs to promote the benefits of this to their people. This has encouraged a number of their employees to use the service and receive the benefits it provides. By the end of 2013 they will have fully rolled out an online benefits scheme which includes wellbeing services such as subsidised gym membership, health insurance and a cycle to work scheme. Byron's people can also access experts who help them quit smoking or lose weight, for example. By making sure thei people have these benefits they will create a workforce of happy, healthy and engaged people which will positively impact productivity and their growth.

Fair Deal
Fair Deal
Secret squirrel is Byron's monthly mystery guest programme and to make this competitive they introduced the ‘Squirrel Cup’. This pits restaurants against each other to strive for the best customer satisfaction scores across the year. At the end of the financial year, scores are averaged out and everyone from the winning restaurant is taken out for the day to a secret location where they take part in different fun activities. For example ,we’ve been go karting, punted up the river in Oxford and even had our CEO, Tom, dress as a squirrel. We think he will do this on a regular basis – he seemed to like it!! This has proven to be huge success, with Byron's mystery guest scores rising by 2% across the business as a whole. It’s the talk of the restaurants and even covered in their employee magazine on a leader board. This year they took the winning restaurant out for the day Go-Karting and then for a long lunch and then out into the early hours of the morning!

Learn more about the 8 factors of workplace engagement here


  • Women

    At least 33% of senior managers are women

  • Gym

    On-site gym or subsidised gym memberships

  • Charity Activities
    Charity Activities

    10% of staff undertake charitable activities during business hours

  • Childcare

    On-site nursery or vouchers

  • Pensions

    Companies offering a final salary or non-contributory pension scheme

Company Statistics

  • Earning £35,000+:


  • Average Age:


  • UK sites:


  • Male : Female:

    65% / 35%

  • Staff Turnover:


  • Staff:



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