Quick facts

About Camelot UK Lotteries Limited

If you want to work for a company which does its bit for the community, has strong leadership and also happens to make people millionaires, the national lottery operator Camelot is just the ticket.

Last year, Camelot scooped our award for being the best company for giving something back to the community. Staff say the firm makes a positive difference to the world, giving an impressive 80% positive score for this question, ranking Camelot 16th.

Teamwork is used to strengthen bonds between colleagues as well as to build links between the company and the local community.

Challenges see team members and directors get together to help with local projects. Examples include painting school classrooms, taking handicapped children to the zoo and refurbishing a hospice day room. Colleagues go out of their way to help each other (77%) and staff feel a sense of family in their teams (73%).

People can take up to four hours a month of office time to volunteer and last year they donated more than 1,600 hours to community projects. Employees give the company a top 20 positive score of 69% for the overall Giving Something Back factor, and specifically a 68% score, ranking Camelot 22nd, shows people think it puts a lot back into the community.

Almost half of Camelot’s people — 508 out of 1,032 — have been there for at least five years.

One of the directors joined Camelot nine years ago to work in a call centre and is now in charge of the Olympic lottery game portfolio and customer operations, while six of the current directors were promoted internally.

The senior management team is doing a good job according to staff, who are excited about where they are taking the company (78%). Chief executive Dianne Thompson is an inspiration to the workforce, who give a 78% score for this question. They think she runs Camelot on sound moral principles (80%) and have a great deal of faith in her (82%).

Employees are happy with their pay and perks, giving a 67% score for the Fair Deal factor, which earns the company a rank of 34th on the list.

Benefits include profit-related pay, free private healthcare, subsidised gym membership and yoga and fitness classes at the head office in Watford.

Employees have access to a telephone support service for help with everything from finding a plumber to managing stress or dealing with bereavement. An annual staff survey gives people the chance to voice suggestions for improvements to life at Camelot.

People say their health isn’t suffering because of work, with a 77% score. Work doesn’t interfere with responsibilities at home (67%) and staff don’t feel they are under so much pressure they can’t concentrate (72%).

A 76% score shows staff think working at Camelot is good for their personal growth. There is a generous training budget, and it isn’t limited to inhouse courses. The firm offers sponsorship opportunities for further education and external training, including MBAs, law qualifications and degrees. People think the experience they gain from working at Camelot is valuable for their future (74%). They feel the company is run on strong principles (76%) and are proud to work for it (82%), the latter ranking Camelot 30th.

What is it like to work for Camelot UK Lotteries Limited

Open House – each of the three main Camelot sites is visited every month by a director who holds an informal session to give a business update followed by Q&As. Directors also operate 'Open House' sessions during regional sales team meetings to ensure home-based retail staff don’t miss out. Inductions for new staff – always attended by the Chief Executive or senior director. Team challenges – where directors work alongside their teams doing good work in the community – e.g. painting a classroom, clearing a woodland walk, taking local handicapped children to the zoo or refurbishing a hospice day room.
Giving Something Back
Giving Something Back
Community involvement: As a business Camelot's main impact in communities is through the sale of lottery tickets to raise money for good causes. Over and above this, however, Camelot also want to make their own contribution by donating money and the time and skills of their people. Camelot employees are allowed to take 4 hours per month out of normal working hours to donate to community involvement - last year they donated more than 1,600 hours to community invovlement activities
Fair Deal
Fair Deal
Performance-related pay – with reviews and goals set every quarter. Clearly stated pay ranges for all jobs providing opportunity for good performers to progress within their role. Annual bonus scheme for all staff based on company performance in raising money for good causes and company profitability. Comprehensive benefits for all staff, for example BUPA healthcare for all staff, gym membership subsidy, company pension contributions and profit-related pay based on overall company performance.

Learn more about the 8 factors of workplace engagement here


  • Charity Activities
    Charity Activities

    10% of staff undertake charitable activities during business hours

  • Women

    At least 33% of senior managers are women

  • Gym

    On-site gym or subsidised gym memberships

  • Childcare

    On-site nursery or vouchers

  • Health Insurance
    Health Insurance

    Full family cover

  • Pensions

    Companies offering a final salary or non-contributory pension scheme

  • Long Service
    Long Service

    40% of employees with more than 5 years' service

  • Maternity

    At least 10 weeks' leave on full pay

Company Statistics

  • Annual Sales:


  • Staff:


  • Staff Turnover:


  • Earning £35,000+:


  • Male : Female:

    49% / 51%

  • UK sites:


  • Graduate Vacancy Locations:

    Business Assurance, Human Resources, Legal, Finance, Marketing, Regulation and Governance

  • Provides work experience?:



Want to get on the list or be accredited?

Start your engagement journey today and find out what you need to do to earn a Best Companies accreditation or a place on the Best Companies lists.