Quick facts
  • What we do:
    Travel Management Company
  • Year established:
  • Website:
  • Contact
    • Carlson Wagonlit Travel , 100 Leman Street, London , E1 8EU

About Carlson Wagonlit Travel

What is it like to work for Carlson Wagonlit Travel

All Carlson employees have access to a free and confidential Employee Assistance Programme, where they can receive counselling and support for financial worries, bereavement, stress management or alcohol and substance abuse. The company’s 'open door' culture means people are comfortable talking to their Manager if they feel their work is causing too much pressure. By doing this the Manager can arrange additional support for the person in the form of extra resources, training, job swap and so on. In the training suite Carlson also offer 'Managing Pressure Proactively', which is a one-day course aimed at helping Managers identify when someone is becoming stressed and what action they should take to alleviate this. If a person takes time off due to stress the business can arrange for them to meet with an occupational health doctor to discuss this. The outcome of this meeting will then provide the company with a detailed report of the case and what workplace changes are recommended, in some cases reduced working hours.
My Team
My Team
Last year Carlson introduced Fish and Chip suppers, whereby their SVP and a member of the Leadership Team went to each location in the UK and Ireland network and had an evening of fish and chips and an open discussion forum. Staff members were very open about their likes and dislikes and were encouraged to be honest. The company also have a weekly update and two monthly updates that are sent to the network. The weekly one highlights what has been happening in the network, updates on staff and training and also roles that are available around the network as a whole. For the monthly updates, one is from the SVP and is called 'Catch up with Chris', providing a general business update. The other comes from the Marketing Director and is called 'Assets of the Month'. This informs staff what's new in the marketing world and also what CWT is doing in relation to marketing campaigns. Carlson used to use Yammer but have now changed this to Jive effective 1st January. Jive is a platform whereby staff can share ideas, suggestions, help colleagues and collaborate across a much wider network. People are encouraged to set up groups for different project and topics and use it as the go-to place for peer-to-peer support.
Giving Something Back
Giving Something Back
Each year Carlson’s locations are asked to choose a charity they would like to support throughout the year. They organise their own fun-raising activities around various themes and also collect money around the office. Such activities have been themed around ' The Great British Bake Off', where people baked cakes and brought them in. Slices were sold off and the money all went to the chosen charity. Branches have also run a fancy dress competition and Carlson really give the branches free reign with this to do as they wish.

Learn more about the 8 factors of workplace engagement here


  • Women

    At least 40% of senior managers are women

  • Gym

    companies offering either free gym/ sports facilities or offering subsidised gym membership for all employees

  • Long Service
    Long Service

    50% of employees with more than 5 years' service

  • Family Friendly
    Family Friendly

    School hours contracts offered to staff

Company Statistics

  • Staff Turnover:


  • Staff:


  • Earning £35,000+:


  • UK sites:


  • Male : Female:

    29% / 71%

  • Average Age:



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