About Carrier

Carrier are a luxury tour operator. Their mission is to tailor exceptional luxury travel experiences that fulfil the wishes, dreams and goals of each and every individual. Established nearly 30 years ago and with royalty and celebrities amongst their clients, Carrier's discreet, attentive and bespoke service is held in the highest regard.

The reputation of the Carrier brand is built upon the service provided by their employees. Carrier offers excellent opportunities to enter the company at a range of experience levels. They work continuously to provide a working environment where employees feel appreciated, valued and confident to express their opinions and contribute their creative ideas.

Carrier have a very open/honest culture and always encourage employees to ask questions and make suggestions. Great customer service examples are put in their weekly newsletter and circulated via email for others to learn and gain knowledge.

Carrier recently held an offsite workshop for all employees, where they looked at how they can elevate employee engagement, plenty of ideas were suggested and have since been implemented.

In addition to bonuses, Carrier focus on small but regular rewards. These include fizz Friday's if they hit sales target figures, they also have vouchers so employees can claim free lunch, breakfasts etc, and they hand out lottery scratchcards as smaller rewards.