About Carrier

For 35 years, tour operator Carrier have created tailor-made holidays around the world and have firmly established a reputation as one of the leaders in the luxury travel market.

Carrier are one of a handful of travel companies in the UK to have achieved British Airways Preferred Partner status, in recognition of how important their customers are to the airline. Virgin Atlantic, Emirates and other airlines have also partnered with Carrier and have the ability to charter private jets.

They do the legwork for customers by knowing the best holidays in the world, inside out; saving customers time and effort while making the perfect trip. A dedicated person at Carrier will manage travel arrangements from start to finish, getting to know what truly matters to customers and taking personal responsibility to translate that into an ideal holiday.

Managing Director, Mark Duguid, is passionate about Carrier’s ultimate goal to become the luxury travel brand of choice for discerning customers and suppliers.

What is it like to work for Carrier

Leadership

80% of staff agreed:

This organisation is run on strong values / principles

Leader Mark sits out in the main office so he's in earshot of everything. He keeps an eye on bookings and immediately goes over to congratulate staff if there's a big booking or one he knows the team have been working hard on.

80% of staff agreed:

This organisation is run on strong values / principles

Wellbeing

81% of staff disagreed:

My health is suffering because of my work

The company recently held a wellbeing month for staff, which included mindfulness sessions, nutritionist sessions, free fruit, and promotion of the staff helpline. It was so successful that the firm is committing to running the initiative again in the coming months.

81% of staff disagreed:

My health is suffering because of my work

My Company

94% of staff agreed:

I feel proud to work for this organisation

A 'brand evening’ was held for all employees, to showcase new brand values and to get them excited about the brand. On the back of this, they have held lots of workshops and team meetings and each team has identified short, medium and long-term objectives to work towards.

94% of staff agreed:

I feel proud to work for this organisation

Learn more about the 8 factors of workplace engagement here