About CityWest Homes Limited

CityWest’s Executive Team demonstrate their commitment to the principles of the organisation by involving all their people in the development of the latest vision, mission and strategy. They did this through a series of 19 roadshows, which all employees attended and used feedback from the roadshows to develop a clear vision and strategy. Their values underpin everything they do and their Executive Team lead by example by coaching and guiding, congratulating people for a job well done and listening to their customers and employees. All the Executive Team do at least one back to the floor day a year where they work with a frontline team. The Chief Executive engages with employees in a number of ways, such as meeting all employees through the 19 roadshows to ensure their input shapes the company strategy, holding a people conference for all employees which includes a TV style interview by a member of staff to get to know the Chief Executive as a person, providing regular intranet updates, attending team meetings, working from the kitchen at Head Office and attending community events.

During CityWest Homes management development programme action plans are created, redefined and developed. Action learning sets are then created and all Managers are taught to coach so that they can aid one another in their learning sets. They help to support one another with their action plans, both personal and professional and they also expand their cross-company knowledge and networks. In addition they provide eLearning wherever possible to support their training and use their intranet to store useful documents and resources for Managers who have been on training courses. All Managers are required to have one to one's with their Managers at least weekly or bi-weekly to measure their performance. At this meeting they receive feedback on management capabilities, culture and values. Additionally at the end of each financial year Managers are assessed formally against their objectives. They also have a 360 review completed by their peers and reports to determine how far they display the cultures and values.

CityWest have a number of initiatives that bring their people together so that they all get to know people outside of their teams. In 2014 CityWest Homes launched a new networking group called ‘creating balance’. This group aims to build a vibrant and supportive network to expand the opportunities for women at CityWest Homes. Meeting at their Head Office, all of their people have the chance to share experiences and learn from a range of guest speakers. The most recent speaker was the Arsenal Ladies footballer Danielle Carter. Danielle gave a fantastic insight on what it is like being a female footballer, the drive and determination needed to make it and she also gave some useful hints and tips on how to achieve your dreams. The CityWest Homes book club meets every six weeks to discuss a book over food and a glass of wine or a soft drink. The CityWest Homes Social Club runs subsidised events every month, which range from salsa classes and cocktail making to a Halloween walk through central London.