Mission: To enjoy catering and be proud of the service we provide. Vision: For all 75 contracts to achieve 95% or more in the Connect Quality Audit.
WITH TWO SISTERS as joint managing directors, this contract catering business values the importance of family. Kate Bendall and Louise Laver are daughters of John Herring, who founded Connect Catering in 1989 at the family dining-room table.
The firm makes sure all the 75 sites where it provides meals — schools, businesses and care facilities — are no more than two hours from its base in Wallingford, Oxfordshire. Senior managers respect the demands of family life among the workforce of 475, and this pays off: Connect ranks fifth on our list for work/life balance, scoring 76% positive.
Flexible working policies ensure that the demands of the job do not interfere with responsibilities at home (77%, fifth) and people do not feel under too much pressure to perform well (75%, fifth). The company held its first summer fun day in August with a free barbecue, drinks and ice cream for staff and their families.
Managers talk openly and honestly to employees (85%, seventh) and motivate them to give their best every day (74%).
Male : Female