Engagement score

Latest BCI Score

815.3

Quick facts

What we do:
Contract Catering Management Services
Year established:
1989
Website:
http://www.connectcatering.co.uk
Contact
- Connect Catering Limited, 4-5 Hithercroft Court, Lupton Road, Wallingford, Oxon, OX10 9BT

About Connect Catering Limited

Connect Catering are a catering service solutions provider, specialising in managing clients’ onsite catering, purchasing, consulting and training. The company offers its services to a range of clients, including those in the fields of education, manufacturing and charity.

With 74 sites across the UK, the company has three goals: to be proud of the catering service they provide, to ensure fairness and equality across the company, and to ensure all staff reach their potential through training and support.

To help engage its staff, one thing the growing company does is encourages employees to achieve a score 95% or more in its own Connect Quality Audit. If the target is hit, each team member receives a certificate and a reward of £50 at the company’s November Company Conference.

Kate Bendall and Louise Laver are not only the joint Managing Directors of Connect, they are also sisters and, collectively, have worked for Connect for over 50 years.

What is it like to work for Connect Catering Limited

My Manager

88% of staff agreed:

My manager regularly expresses their appreciation when I do a good job

Site managers’ performance is measured via the Connect Quality Audit, which has been in place since the company was formed. Managers have a responsibility to assess their own sites, which is then checked by an Operations Manager every other month.

88% of staff agreed:

My manager regularly expresses their appreciation when I do a good job

Personal Growth

85% of staff disagreed:

I am bored with the work I do

Every employee receives a Connect’s Progression Chart for Careers, which allows them to hone their craft skill training to keep up with current trends, enhance knowledge and stimulate creativity. This includes artisanal bread making, sushi preparation and sugarcraft courses.

85% of staff disagreed:

I am bored with the work I do

Wellbeing

87% of staff disagreed:

My health is suffering because of my work

Connect’s Workplace Worries Policy is an alternative way for employees to confidentially contact management about any issues or concerns at work. This policy is an important way of keeping communication open within the company and catching any wrongdoing at the earliest opportunity.

87% of staff disagreed:

My health is suffering because of my work

Learn more about the 8 factors of workplace engagement here

Benefits:

Charity Activities

At least 20% of staff are known to undertake charitable activities during business hours without incurring financial loss
Women

At least 40% of senior managers are women
Holidays

Companies offering a minimum of 26 days annual leave to all employees
Development

Companies who provide support for non-work related training to all staff