About Consumer Credit Counselling Service

What is it like to work for Consumer Credit Counselling Service

My Manager

80% of staff agreed:

I feel that my manager talks openly and honestly with me

There is a great deal of support and development for managers. All new managers are provided with a specific training programme and will receive manager briefing documents and 'how to' guides. Should they wish to further their qualifications, there is an assisted study policy in place. Senior Management Team and middle managers receive 360 feed back, coaching and mentoring.

80% of staff agreed:

I feel that my manager talks openly and honestly with me

Wellbeing

74% of staff disagreed:

My work interferes with my responsibilities at home

They have developed a wellbeing pack which has been distributed to all staff highlighting the benefits and services available to all staff on their physical, emotional and financial wellbeing. Compressed working weeks, flexible working and part time working are offered where possible.

74% of staff disagreed:

My work interferes with my responsibilities at home

Giving Something Back

86% of staff agreed:

My organisation makes a positive difference to the world we live in

The organisation have an environmental committee who are responsible for raising awareness of green issues. They are dedicated to reducing paper usage and wherever possible providing online services to clients. Their community outreach teams visit schools, clubs, other advice charities and organisations in the areas where they provide advice on money management and raise awareness of the support they can offer to their members. They have a team who participates annually in the 'Treeathalon', raising money for the registered charity 'Trees for Cities' and have been awarded prizes.

86% of staff agreed:

My organisation makes a positive difference to the world we live in

Learn more about the 8 factors of workplace engagement here