Quick facts

About Consumer Intelligence

What is it like to work for Consumer Intelligence

Consumer Intelligence operate an outputs-only working culture at Consumer Intelligence where achievements are measured on results and the hard work of employees. They do not have set hours and there is no obligation to work from the office. This allows people to work from home as often or as little as they wish to and work hours that fit around their individual life-styles. This allows a healthy work life balance and enables people to work where and when they are most effective. The company recently ran a hearing care seminar as many of employees work in the call centre or are regularly on the telephone. The seminar gave information about hearing safety and how to care for your ears. The company also organises charity runs to encourage activity outside of work and raise money for the chosen charity. This creates a real community spirit which has increased workplace happiness. Consumer Intelligence have a buddy system in place so that employees have someone to talk to that isn't their manager or a member of their team. This creates a more inclusive environment and encourages collaboration outside of departments. They also offer counselling and support for employee's if required.
Giving Something Back
Giving Something Back
The Company's chosen charity for the year is St. Peters Hospice and they have set themselves the challenge to raise enough money to support the hospice for ½ a day which costs £9000. They have also taken part in the Bristol 10k and organised events in the office to raise money. They are currently taking part in the hospices 'Accumulator Challenge' where they have to make as much money from £50 start-up in 10 weeks. Consumer Intelligence are competing with companies across Bristol to win the challenge. They have also arranged to support the hospice's memorial service in December by asking employees to volunteer as stewards. The company’s CEO actively encourages them to take part in charity events each year he takes part in a charity run with a team of employee's and the company pays the race entrance fee. They also sponsor the watercolour prize for the RWA Awards which gives emerging and established artists the opportunity to exhibit and sell their work. It's also an opportunity for people in the community to have access to high quality works and have the chance to purchase affordable art. Each Christmas they copy a link into email signatures for the Marmalade Trust to raise money to provide Christmas lunch for vulnerable and lonely people in Bristol.
Fair Deal
Fair Deal
Consumer Intelligence offer rewards for teams that have hit target or have gone the extra mile. Most recently, one of the sales teams went to Go Ape for the afternoon, which gave them an opportunity to bond as well as a chance to let their hair down. Each quarter the organisation asks employees to nominate their colleagues who they view as Values Champions which recognises those who have demonstrated one or more of the company values through their work. It also gives an opportunity for peer recognition. Whoever wins Values Champion is rewarded with a prize, usually a bottle of Prosecco or a box of chocolates. They also recognise Values Champion of the year; the prize is usually a case of wine. Senior Management also recognise any employee who has hit and/or exceeded their Objectives and Key Results each quarter. They have a Profit Growth Share Scheme, in addition to their performance based bonus scheme, which aims to link all individual contributions to growth in the profitability of the company. On Best Companies Day they gave all eligible employee’s a cheque for their PGSS bonus. For those who weren’t eligible (i.e. they had not worked with the company for more 12 months+ / Research Agents) they were given £20 Cash. They also made a promise to include the Research Agents in the next pay out of the PGSS in November 2016.

Learn more about the 8 factors of workplace engagement here


  • Charity Activities
    Charity Activities

    At least 20% of staff are known to undertake charitable activities during business hours without incurring financial loss

  • Family Friendly
    Family Friendly

    School hours contracts offered to staff

Company Statistics

  • Staff Turnover:


  • Earning £35,000+:


  • Average Age:


  • Male : Female:

    48% / 52%

  • UK sites:


  • Staff:



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