About CS Healthcare

CS Healthcare brought in a Chiropractor to assess all employees that wanted a free consultation. As the company are an organisation where employees are sat at their desks most of the time they wanted to ensure they had an opportunity to get checked and sort any painful issues they may have had. This was very well received and gave the Society the opportunity to show they care about the wellbeing of their employees. CS are also introducing Resilience Training for employees to give them the tools to cope resiliently with stress. They have increased the lunch break period to promoted breaks to ensure employees can get away from their desks and feel refreshed. This is important for employees wellbeing as well as enhancing productivity. They are even introducing Mentoring and coaching at work, with the aim of providing additional support for staff to ensure they receive all the help they need.

CS Healthcare’s People & Culture Department Introduced Line Manager meetings in order to improve communication across departments. This is designed to facilitate a discussion where Managers can solve problems that their department face, as well as create a consistent. This also aims to give an update on departments priorities in order for other Managers to have a good idea of everyone’s responsibilities. In order to facilitate an effective monthly session, a People & culture representative will chair and minute the session. This allows for a consistent approach but also ensures the meetings occur. To ensure the meetings were effective CS organised a Line Manager Away day to improve team interaction. The first event was the company’s Society Team building event, which 60 employees attended. During this event the whole Society left work at Midday and went to an external venue. Here they partook in a team building challenge facilitated though an external company (The Crystal Maze challenge). This looked at different exercises that challenged employees, encouraged them to work together and also aided them in getting to know one another. The Society then held dinner and drinks so everyone could relax and overall this was a fun but engaging event for the employees.

CS Healthcare employ a reward and recognition framework for their employees. This assesses what reward should be given to an employee or team based on their contribution to the Society. It also looks at an employee’s behaviour based on the company’s five key behaviours and performance. The criteria looks at whether an employee or team has performed over and above the required level for their job, if they have demonstrated all the key behaviours positively and if their behaviour is consistently good in their contacts across the Society. Employees will be eligible for rewards on different levels. This process will ask Line Managers and the Senior Management Team to nominate an individual or team with final sign off from the Chief Executive, who will then decide what level of reward will be given.