Quick facts
  • Year established:
  • Website:
  • Contact
    • Cumberland Building Society, Cumberland House, Cooper Way, Parkhouse, Carlisle, Cumbria, United Kingdom, CA3 0JF
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About The Cumberland

Cumberland Building Society have been a regional provider of financial services for over 150 years. The organisation has a rich history and a supportive culture. They are a major employer in the operating area with a main head office in Carlisle and a network of over 30 branches.

At the centre of the organisation is a set of five core principles: Customer Led; Straight Forward; Responsible; Forward Thinking; Better Together. The Building Society asked a group of employees to develop these principles and roll them out throughout the business with senior leadership team sponsorship.

The organisation understands that a large proportion of the success that they have seen can be attributed to the continued dedication and efforts from their employees. They have introduced a quarterly ovations scheme which is peer nominated against the criteria of living the principles of the organisation, this can be won by an individual or team and is decided on by a peer led group.

What is it like to work for The Cumberland

The organisation has recently introduced a 'straight talk' communications brand which has included a Senior Leadership Team Roadshow, Straight Talk smaller group sessions, a CEO blog and a refreshed focus to how they aim to communicate. 
The Building Society have introduced Mental Health First Aiders to the business to support employees and recognise signs of stress in the workplace. 
Giving Something Back
Giving Something Back
The organisation have provided reusable water and coffee cups to all employees with discount in the employee bistro for usage. 

Learn more about the 8 factors of workplace engagement here


  • Health Insurance
    Health Insurance

    Companies offering private health insurance for all employees

  • Pensions

    Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%

  • Long Service
    Long Service

    40% of employees have more than 5 years' service

  • Maternity

    At least 10 weeks’ full pay or generous alternative

Company Statistics

  • Staff Turnover:


  • UK sites:


  • Earning £35,000+:


  • Male : Female:

    32% / 68%

  • Average Age:


  • Staff:



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