About DPDgroup UK Ltd

DPD’s Senior Management Team supports a number of its strategic initiatives, which demonstrates its commitment to the values of the organisation, with the main two examples being the Corporate and Social Responsibility (CSR) Programme and the Corporate Induction. The SMT supports CSR through the work that they do with a local school called Phoenix Collegiate. The SMT attend a ‘Dragon’s Den’ competition where they meet and review students’ business plan ideas that they have worked on during the year. The SMT then give marks on different aspects of the business plan and an overall winner is announced. As part of their Induction Programme new starters are invited to meet the SMT at an event called Corporate Induction, where they have the opportunity to discover more about the business. They are introduced to the company’s DNA (core values) as well as meeting DPD’s CEO, Dwain McDonald. Each member of the SMT delivers a presentation about their function, followed by a Q&A session to give new starters a better understanding of DPD. Dwain also engages with colleagues within the business through the Winter Conference and DPD’s annual business communication cascade called DNA. At the Winter Conference, Dwain cascades upcoming strategies for the business. DPD’s DNA is an annual cascade of information to all employees within the company. Its objectives are, like the Winter Conference, to communicate business priorities and strategies. Dwain records a number of videos that are played in meetings throughout the business. The message given is always clear, with key points and a focus on the benefits of the message. Dwain also uses the Company Newsletter to engage with staff, as all employees and pensioners receive a copy. As well as all this Dwain's ethos is about getting back to 'grass roots' and he has spent a day in the call centre and he also spent a day with a collection and delivery driver, all so he could experience these roles first hand.

Employees are encouraged to raise funds for the Company Charity Account. The business sets employees a fundraising target which is then matched pound for pound by the Company. DPD also undertake various community initiatives, including Work Experience Programmes for schools across the country. This consists of students spending a week in various Departments centrally at the Head Office locations and also DPD Depot Network nationwide, where they will learn about aspects of administration to support the Network Depot Operation. The company also undertake an annual “Decorating Challenge” which, via the company Community Policy, allows every employee one paid day per year to work on a local community activity. The company have spent the last seven years decorating a local school. Due to government austerity measures, this school lost its funding for a rebuild, so DPD stepped in and with the support of their employees redecorated the whole of the Business Studies block. Unfortunately in 2016 the school was flooded so the decorating challenge is now focused on the redecoration of A block.

Managers award employees through the DPD Rewards website. The company have two tiers of awards. ‘Amazing Awards’ are where employees are awarded up to £20, have their photo taken which is posted on the DPDgroup UK website and are presented with a mug and a hand written card from their Manager. For awards over £20, Managers use the ‘Stars Programme'. This allows Managers to reward employees up to the value of £50 against DPD’s core values. The company also use DPD Rewards for other schemes, including recommending a friend to the business, long service, retirement, submitting a good idea and the CEO Award. If employees receive an Amazing Award or Star Award they are sent a letter from the CEO and a DPD branded pre-loaded Visa, which they can spend anywhere where Visa is accepted. DPD have also recently launched the CEO Award, whereby the CEO personally recognises employees that go above and beyond their job role. If the employee is recognised for the CEO Award they receive a personalised card from the CEO, a certificate and also at the CEO's discretion an unlimited amount is awarded to the employee. The CEO award is pre-loaded onto the employee's DPD Reward Card. All managers are encouraged to recognise employees and the company have spent over £750,000 on recognition this year alone.