Quick facts
  • What we do:
    Customer Science
  • Year established:
  • Website:
  • Contact
    • dunnhumby, 184 Shepherd's Bush Road, London, W6 7NL

About dunnhumby

What is it like to work for dunnhumby

dunnhumby have early finish Fridays - 4pm most Fridays and 2pm on the last Friday of every month. This allows employees to have more control over their time and feel a real difference to the start of their weekend. From small things such as enabling them to benefit from lower travel fares in avoiding rush hour to having more time with friends and family, this is a great benefit that is appreciated greatly. dunnhumby also have an onsite subsidised Personal Trainer, Masseuse and Osteopath in their gym, which is free for all to use at any time of the day. Additionally, they offer subsidised yoga, circuits, boxing, barbell, HIIT and Pilates classes and all corporate sports teams including Softball, Hockey and Netball are also funded by the company. This year dunnhumby have also moved into their new Global Headquarters in London, which have been designed for culture and working practices. They used a team of employees to help design the space, which is geared to employees meeting one another as they move around the office by having lots of meeting rooms, innovation areas and differently themed spaces to work in. The idea is people can self-select where and how they wish to work, whilst being able to collaborate easily with colleagues in an impressive and well equipped environment. They also have an Employee Assistance Programme, which provides unlimited 24/7 telephone support for employees on a wide range of work-life issues. It has been designed to help employees and their families with life’s challenges, to assist Managers with their day-to-day activities and to help employees prepare for and deal with any major life events.
My Team
My Team
The company launched their innovative blogging platform dunnhumby uncensored last year. There is a webpart blog section on the intranet homepage that allows employees to post their own blogs for global readership. It is 100% user generated and 100% uncensored to encourage them to write about anything personal or professional. The aim is to connect employees, boost communication between teams and help dunnhumby get to know their people better to share learnings and experiences easily. They appointed blog champions and rewarded them with a blogging toolkit, which was sent in the post as a surprise and delight. This included a book on blogging tips, a moleskin notepad, pens, sweets and branded goods. They also ran training for these champions, joined by the CEO to endorse the channel further. They were asked to populate the first content and now act as advocates for blogging in their offices. They set topics occasionally to stimulate blogs such as 'tell us about your proudest dunnhumby moment', but they get a range of topics from people's pets to their biggest success at work. The company also started “pic of the day”. They set up an instagram account and asked employees to upload pictures using #dunnhumbypic to showcase what goes on in their day to day lives. This connects employees visually and gives an insight to other offices and cultures.
Fair Deal
Fair Deal
Every year dunnhumby employees receive a 'Treat Yourself' allowance, which they can redeem with a travel company on flights, hotels, spa breaks, Personal Trainer sessions, Osteopath appointments onsite or experience days such as tickets for the Shard. The only caveat is that it must be used for a 'treat' and not for mundane things such as weekly shopping. This means employees benefit financially on their holidays or enjoy a great experience that they may not otherwise have chosen.

Learn more about the 8 factors of workplace engagement here


  • Charity Activities
    Charity Activities

    At least 20% of staff are known to undertake charitable activities during business hours without incurring financial loss

  • Holidays

    Companies offering a minimum of 25 days annual leave to all employees

  • Gym

    companies offering either free gym/ sports facilities or offering subsidised gym membership for all employees

  • Profit Related Payment
    Profit Related Payment

    Companies offering profit related pay to all employees

  • Development

    Companies who provide support for non-work related training

Company Statistics

  • Staff Turnover:


  • Average Age:


  • UK sites:


  • Male : Female:

    56% / 44%

  • Staff:


  • Earning £35,000+:


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