About Enterprise Inns plc

The company regularly brings the entire workforce together in a single business event in which the wider economic environment, the industry marketplace, recent business results and continuing objectives are presented. This is an important event which allows the entire organisation to meet and socialise whether office-based or field-based.

As an Investor In People, accredited with Champion status in 2010. Successive reaccreditation processes have allowed them to continually discover new things about the organisation and the people who work in it. They have identified and implemented the lessons learned through IIP feedback, together with the outputs of Exit Interviews conducted with every departing employee, to continually evolve the Enterprise environment for its employees. This process will provide further opportunity for feedback and review to enable the company to continue to progress. They introduced an “Ask The Exec” facility as a direct response to an Employee Engagement Survey, in which employees may ask any question on any subject directly to the Executive Board. Questions may be raised anonymously if the individual wishes and all questions and answers are published to all staff. They also conduct open Exec Surgeries every three months, in which members of staff may formally request a face-to-face meeting with the Executive Board on any subject. Enterprise Inns also publish a “Roll Of Honour” every three months which celebrates the extraordinary contribution of members of staff who are nominated by the senior management team.

Their approach to reward and remuneration structures is such that an employee’s salary reflects the role they fulfil, whilst a variety of bonus mechanisms reflect employees’ achievements versus predetermined personal objectives. In addition, all employees are eligible to participate in the Share Incentive Plan and Sharesave Plan and a majority of employees are awarded share options under the company’s Executive Share Option Plan. Each year shares and options are awarded under these plans to reflect the importance of staff participation, and contribution towards, the success of the company. Over 80% of staff hold shares in the company either by direct ownership or participation in the plans, and the company’s approach towards employee equity participation has been recognised by three “ifs Proshare” awards. In 2006 the Share Incentive Plan won awards for best new share plan and most effective communication of an employee share plan and in 2007 won the award for best overall performance in fostering employee share ownership. Furthermore, the recognition apparent in the “Roll of Honour” is further reinforced through a handwritten letter from the CEO acknowledging the nominee’s efforts and thanking them for their contribution to the business.