About Experian QAS

81% of staff agreed:

I feel that my manager talks openly and honestly with me

Experien QAS have participated in two Experian management training programmes for their senior managers (Inspire) and their managers (Engage.) They have also trained 4 senior HR professionals in facilitating 360 degree feedback qualifications so they could roll this out to support all their managers. Experien QAS encourage managers to network and attend relevant management seminars. They also hold an offsite 2 day management meeting once per year with colleagues from the international Experian QAS offices. HR also regularly run bespoke workshops for managers as relevant to their current needs eg Capability workshop or Performance Appraisal workshop.

84% of staff agreed:

The experience I gain from this job is valuable for my future

Experian QAS have Gazing sales training - this is classroom based training followed up with practical sessions with the trainer or manager to ensure it is being put into practice eg listening into sales calls. The Gazing sales methodology is embedded across the organisation and attended by all customer facing staff. Soft skills training is also offered with a calendar of events for staff to sign up to - this ensures they can organise a trainer to come in house without each person going on an external course. This helps towards achieving their individual PDP objectives in a cost and time effective way.

88% of staff agreed:

My team is fun to work with

At Experian QAS a specific departmental entertainment allowance of £8 per month per head is provided for teams to spend time together participating in an activity or just socialising to help foster team spirit and working together. This budget is often used with other departments to encourage cross departmental working and to reinforce their culture of people enjoying working together and having fun too. For example, teams might go bowling or attend a comedy night together. At their National Company Meeting this year they had a company wide team building challenge - this was run by the Guinness World Records and consisted of team challenges at the tables staff were seated at during the day and then a company world record attempt!