Quick facts
  • What we do:
    Charity supporting families in need
  • Year established:
  • Website:
  • Contact
    • 24 Angel Gate, Goswell Road, London, EC1V 2PT

About Family Action

Family Action work directly with vulnerable children and families to carry out work in its key areas of early years, grants, adult mental health, children and families across 140 UK sites.

Launched in 1869 and operating across 140 sites, the charity has regularly been at the forefront of providing innovative support to vulnerable people. Family Action aims to achieve its ambitions by embracing values in its work, as well as in professional relationships with colleagues, partners and those who use their services.

The core values sit at the heart of the organisation include having a ‘can do’ approach and striving for excellence in all areas.

Chief Executive David Holmes CBE engages with employees through regular blogs, which are posted on the intranet and emailed to all members of staff directly. His open door policy means he welcomes emails from staff and volunteers on issues that matter to them.

What is it like to work for Family Action

Employees are assessed and measured on the organisation’s values during regular appraisals, monthly supervisions and surveys. Recognition awards are named after each of their values, and awarded in line with the expectation of the value being demonstrated.
Personal Growth
Personal Growth
Family Action run a series of opportunities for employees in order to promote development in their roles. Shadowing and mentoring are offered across the organisation, while staff are supported into more senior positions through promotions.
My Team
My Team
Family Action staff are invited to regular fun days across the organisation to raise funds and awareness for all services with the theme of creating happy memories. Management were also invited to a two-day residential event to give them the chance to discuss and develop their leadership skills.

Learn more about the 8 factors of workplace engagement here


  • Women

    At least 40% of senior managers are women

  • Maternity

    At least 10 weeks’ full pay or generous alternative

  • Family Friendly
    Family Friendly

    School hours contracts offered to staff

Company Statistics

  • UK sites:


  • Staff Turnover:


  • Average Age:


  • Staff:


  • Male : Female:

    7% / 93%

  • Earning £35,000+:



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