Quick facts
Share on Social

About Family Action

Family Action transforms lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation across the country.

The organisation have been building stronger families for over 150 years and today work with over 45,000 families through over 140 community-based services. Thousands more are supported financially through their national small grants programmes. Reaching out to those in need, Family Action strengthen families and communities, build skills and resilience and improve the life chances of everyone they work with.

Family Action have a strong and successful history of building stronger families and as they look to the future, their values and behaviours define them, and underpin all the work that they do. They can achieve their ambitions by always: being people focused, reflecting a 'can do' approach, striving for excellence in everything that they do and having mutual respect for everyone they work with, work for and support through their services.

The organisation have a recognition awards programme that rewards employees for behaving in line with their values. The winners are invited to an awards ceremony with a free lunch and the CEO presents the awards. Employees receive a star-shaped award with their name and the title of the award on it.

What is it like to work for Family Action

A values session is presented by a Director every month at the induction of new starters. Their CEO is also very visible throughout the organisation and he sits within the open-plan office. They also presents a segment on the history of the organisation every month at the corporate induction.

My Manager
My Manager
Family Action offer current and aspiring managers access to ILM Level 3 and 5 qualifications through the apprenticeship levy. Delegates have a dedicated coach to support them through the qualification, and there are also peer-support groups in place for delegates in similar locations. 
My Team
My Team
Family Action have an annual summer staff picnic. As a dispersed organisation with staff working nationally, they invite each team to take the afternoon off work to have their own picnic or other team bonding experience. 

Learn more about the 8 factors of workplace engagement here


  • Women

    At least 40% of senior managers are women

  • Gym

    Companies offering either free gym/ sports facilities or subsidised gym membership for all employees

  • Pensions

    Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%

  • Maternity

    At least 10 weeks’ full pay or generous alternative

  • Family Friendly
    Family Friendly

    School hours contracts offered to all staff

Company Statistics

  • Earning £35,000+:


  • Male : Female:

    10% / 90%

  • UK sites:


  • Staff Turnover:


  • Average Age:


  • Staff:



Want to get on the list or be accredited?

Start your engagement journey today and find out what you need to do to earn a Best Companies accreditation or a place on the Best Companies lists.