Quick facts
  • What we do:
    International Currency Payments
  • Website:
    http://www.fcexchange.com
  • UK locations:
    London
  • Contact
    • Salisbury House, 2nd Floors, Finsbury Circus, London, EC2M 5QQ

About FC Exchange


What is it like to work for FC Exchange

Leadership
Leadership
Their customer service commitments are based on maintaining a strong, motivated and friendly team. The company aim to attract the best within the industry by offering above market rate remuneration and develop long-term relationships and loyalty by investing in their team. As investors in people, they encourage professional development, offering time off and financial support to study and attend courses in order to further qualifications. Regular appraisals and social events give their team the opportunity to express their views and suggest ideas as to how FC Exchange can move forward and improve intra-company relations and processes. The company are proud of their staff retention rates, keeping a high degree of experience within the company which helps build and maintain long-term customer relationships. FC Exchange has consistently grown year-on-year since 2005, expanding to new markets; presenting new opportunities for promotion. As a result, 75% of their senior management has been recruited from within the company.
My Company
My Company
Quite simply, the company ask new starters to the business to present what they have learnt about the business.  
Fair Deal
Fair Deal
Like most organisations, FC Exchange sets monthly and annual targets. However these targets, like a large plate of food, can be daunting and seem unachievable. To break these targets into more digestible chunks and provide a means by which teams and individuals can celebrate successes more frequently and thus be more motivated, each Friday FC Exchange provides lunch for teams hitting their weekly targets. An added component that is brought into play to highlight individual performances is done by the person with the best performance choosing the restaurant and the person with the lowest performance in the team having to arrange the ordering of the food and if required collect the order from the restaurant. This specific approach to company targets has been particularly effective at motivating new starters. Targets broken down into more realistic chunks significantly reduced the pressure on newcomers to FC Exchange and also enthused them through success celebrations.

Learn more about the 8 factors of workplace engagement here

Benefits:

  • Holidays
    Holidays

    Companies offering a minimum of 25 days annual leave to all employees

  • Family Friendly
    Family Friendly

    School hours contracts offered to staff

Company Statistics

  • UK sites:

    2

  • Staff Turnover:

    20%

  • Average Age:

    31

  • Earning £35,000+:

    42%

  • Staff:

    50

  • Male : Female:

    80% / 20%

Accreditation

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